Digital Game Event Coordinator

1 Month ago • 2-2 Years • Events

About the job

Job Description

As a Digital Event Coordinator (Contract/Temporary), you will assist with scheduling, organizing, and fulfilling rewards for events on MTG: Arena. Your attention to detail and passion for customer experience will be essential as you collaborate with cross-functional teams to deliver premier event experiences that captivate our players! You will be responsible for facilitating digital events on Arena by completing various tasks including live event production, customer support, and processing results to ensure players have an excellent experience competing. You will also be responsible for creating and updating player facing support documentation, terms & conditions, and web articles detailing our digital play events. You will assist in producing the Arena Championship event series. Track and prepare participants. Support the broadcast team as needed. This work requires planning and coordinating with players during the event over select weekends. You will help players directly by answering questions, facilitating events, and gathering additional player details over Discord and email. You will keep assets for each event series organized, accessible, and up to date. You will advice on scheduling and planning for the upcoming premier play season. You will coordinate with Marketing to assist with promotional campaigns. You will process event results, add winners to internal tracking systems and ensure players receive their correct event rewards on time.
Must have:
  • 2 years of experience running organized play events
  • Understanding of project planning, documentation, and event facilitation
  • Experience communicating and engaging with video game audiences
  • Ability to use different tones depending on the audience and platform
  • Ability to manipulate data in Microsoft excel
  • Knowledge of Magic: The Gathering and its community
Perks:
  • Medical
  • Dental
  • Vision Insurance
  • Half-day Fridays year-round
  • Paid Vacation Time and holidays
  • Generous 401(k) match
  • Paid Parental Leave
  • Team Hasbro Volunteer Program
  • Employee Giving and Matching Gifts Programs
  • Tuition Reimbursement
  • Toy Discounts
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At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come.
 

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

 

As a Digital Event Coordinator (Contract/Temporary), you will assist with scheduling, organizing, and fulfilling rewards for events on MTG: Arena. Your attention to detail and passion for customer experience will be essential as you collaborate with cross-functional teams to deliver premier event experiences that captivate our players!

 

What You’ll Do:

 

  • Facilitate digital events on Arena by completing various tasks including live event production, customer support, and processing results to ensure players have an excellent experience competing.
  • Create and update player facing support documentation, terms & conditions, and web articles detailing our digital play events.
  • Assist in producing the Arena Championship event series. Track and prepare participants. Support the broadcast team as needed. This work requires planning and coordinating with players during the event over select weekends.
  • Help players directly by answering questions, facilitating events, and gathering additional player details over Discord and email.
  • Keep assets for each event series organized, accessible, and up to date.
  • Advice on scheduling and planning for the upcoming premier play season.
  • Coordinate with Marketing to assist with promotional campaigns.
  • Process event results, add winners to internal tracking systems and ensure players receive their correct event rewards on time.

 

What You’ll Bring:

 

  • 2 years of experience running organized play events either in person or virtual.
  • Understanding of project planning, documentation, and event facilitation.
  • Experience communicating and engaging with video game audiences. The ability to use different tones depending on the audience and platform.
  • Ability to manipulate data in Microsoft excel.
  • Knowledge of Magic: The Gathering and its community.

 

Additional Details:

Please note that this is a temporary assignment providing services to Wizards through an external staffing agency. If you are selected for this assignment, you will be employed by Eastridge as a W2 employee and will not be an employee of Wizards.

  • Employment Type: Contingent Worker
  • Location: Fully remote
  • Duration: 6 months with a possibility for an extension to 12 months

 

Compensation Range, Currency USD:

  • Starting Pay Range: $35/hr
  • Pay Range End: $40/hr

In compliance with local law, we are disclosing the hourly pay range for this role.

 

Eastridge offers US based Wizards temporary workers a comprehensive benefits package, including:

  • Medical
  • Dental
  • Vision
  • Health savings accounts
  • Employee assistance program
  • 401(k) retirement plan
  • Employee Stock Ownership Plan
  • Paid Sick Leave (variable based on location)
  • Paid Time Off and Holiday Pay

Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

#Wizards/#Atomic/#Skeleton Key/#Invoke


Hasbro’s world-class brands and talented people are our greatest assets. One of the ways we invest in you is through a competitive and contemporary benefits package. Your particular benefits package will depend on your position, location, local legal requirements, and years with the company. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Half-day Fridays year-round, Paid Vacation Time and holidays, Generous 401(k) match, Paid Parental Leave, Team Hasbro Volunteer Program, Employee Giving and Matching Gifts Programs, Tuition Reimbursement, Toy Discounts and more!

 

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

View Full Job Description
$35 - $40/yr (Outscal est.)
$37.5/yr avg.
United States

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About The Company

Hasbro is a leading toy and game company whose mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. Hasbro delivers engaging brand experiences for global audiences through toys, consumer products, gaming and entertainment, with a portfolio of iconic brands including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, Hasbro Gaming, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands.

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