Digital Store Management Supervisor

3 Days ago • All levels • Editorial

Job Summary

Job Description

The Digital Store Management Supervisor at The Walt Disney Company's Media Distribution division is responsible for growing Disney's digital transactional business across key third-party digital stores in EMEA. Key responsibilities include supporting the creation and execution of catalogue promotions, managing TV release scheduling, coordinating product projects (bonus features, bundles), supporting account managers, and supervising a coordinator and intern. This role involves analyzing promotional performance, collaborating with global and local teams, and ensuring internal systems are up-to-date. The ideal candidate will possess experience in international film and TV distribution, content planning, and working with digital platforms.
Must have:
  • Experience in international film/TV distribution
  • Content planning & tracking
  • Digital platform experience
  • Strong analytical skills
  • Excellent communication skills
  • Proactive & flexible approach
Perks:
  • 25 days annual leave
  • Private medical & dental insurance
  • Free Park Entry
  • Disney Discounts
  • Excellent parental leave
  • Employee Resource Groups

Job Details

Job Summary:

Job Summary

Media Distribution is a dynamic division of TWDC responsible for the Business to Business (B2B) distribution of Disney+, network channels and the full slate of movies and TV content produced by The Walt Disney Company. 

Transactional Distribution is a key team within Media Distribution and is responsible for the digital distribution of the full slate of movies and TV content produced by The Walt Disney Company including Disney, Fox, Pixar, Marvel, Lucasfilm, ABC Studios, Fox Studios, FX and National Geographic. 

The Transactional Distribution team works with leading digital stores like Amazon, Sky and Apple across Europe, Middle East and Africa (EMEA) to distribute content across ownership and rental models (eg EHVL/EST and TVOD). 

The Supervisor, Digital Stores Management (DSM) is instrumental in growing Disney’s digital transactional business across key 3rd party Digital Stores and Online Retailers in UK, GSA, Iberia, CEE & Africa and MENA covering both ownership (EHVL) and rental (TVOD) business models. The individual will be working closely with the wider stores management team to support partners to drive the sales of digital content. This role is based in the Regional Digital Stores Management Team in London, covering global retailers such as Amazon, Apple, Google, Microsoft, and Rakuten, and has responsibility for the following key areas:  

  • Support in the creation and supervision of Film & TV catalogue promotions for the region
  • Help driving forward product projects such as bonus features & bundles across certain territories 
  • Manage TV release scheduling for UK & Germany
  • Support account managers on global accounts in day-to day business, including ensuring internal & external systems are up to date 
  • Support with performance analysis for new release and catalogue activity. Promotional lead for above territories and provide recommendations
  • Manage relationships with some digital stores across the region
  • Supervise coordinator and intern in ensuring workstreams are operating smoothly and all projects/tasks are up to date

The Opportunity & Responsibilities:

        

Digital Stores Management 

Support the creation, coordination and execution of catalogue promotions across UK, GSA, Iberia, CEE, Africa and MENA.

  • Full understanding of annual catalogue promotional objectives including key opportunities throughout the year, and internal processes for activity sign-off 
  • Editorial lead for promotional activities across all territories, supervising submission via client specific tools 
  • Analysis of promotions, consideration for future recommendation 
  • Co-ordinate and compile activities and promotion plans for review 
  • Manage TV release scheduling and promo activity for UK & Germany

Coordinate product projects like bonus features & bundles process 

  • Deliver on bonus content strategy and process with Regional/Global Operations teams and local teams  
  • Communicate bundles strategy and plans to local and regional partners; gather and track territories’ release plans in internal documents; update other supporting lines of business 
  • Point person for collecting info and advising on usage and release dates for bundles and bonus content 

Support account managers on global accounts in day-to-day business, including ensuring internal systems are up to date 

  • Supervising coordinator and intern to update the Disney internal systems with release dates and pricing across applicable territories
  • Respond to Ad hoc queries and support requests from DSM team 

Support with performance analysis for new release and catalogue activity 

  • Ensure timely and accurate analysis for activity, providing recommendations for future revenue generating activity 
  • Work with Manager and Intern to create new release summaries for all new releases which contain accurate forecast, product and platform information 

The Experience & Skills We Require From You:

  • Experience of working in an international environment, preferably Film and TV distribution 
  • Experience in content planning and tracking as well as maintaining ongoing reports 
  • Ability to quickly pick up detailed Product knowledge 
  • Experience in working with / exposure to digital platforms beneficial 
  • Proactive and flexible approach with ability to react quickly 
  • Ability to self-manage and balance multiple projects and priorities 
  • Ability to work in a high pressure environment 
  • Highly organized and able to prioritise 
  • Accuracy and attention to detail 
  • Strong IT skills/database experience 
  • Strong level of Excel, PowerPoint and Outlook skills required 
  • Good communications skills, both verbal and written 
  • This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

The Perks

  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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