Director, Technology Programs & Operations - GenAI and Cloud Engineering

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

In Experian Analytics and Platforms, we are building the world's smartest, most scalable platform for financial institutions. We bring together world-leading data, AI and ML tools, and world-class cloud engineering to support fast, thoughtful and fair decision-making across consumer finance. Our Ascend Technology Platform powers billions of lending decisions, fraud detections and consumer interactions every year across all of Experian's global markets.

As Director of Tech Programs and Operations you will be a leader in our journey to grow the Ascend Technology Platform across more of Experian's businesses and expand our latest-gen capabilities in GenAI and ML.

You will:

• Lead a team of 5+ technical program managers and scrum masters supporting SDLC and tech programs across Analytics, Platform and GenAI development, working with an organization of 250+ engineers
• Design program plans and oversee working teams for our highest-priority strategic programs, ensuring excellent outcomes, on-time delivery and budget discipline
• Partner with senior leaders in Product, Engineering and Architecture across Experian's businesses to build partnership, support platform adoption by global dev teams, and align tech delivery
• Work with our SVP of Analytics and Platform tech to shape team goals and strategy and improve execution

You will have:

• Bachelor's degree
• Experience leading successful tech or business transformation programs, including multiple business groups or tech teams
• Deep experience with Agile software development at scale, across multiple scrum teams and 100+ developers
• Experience engaging both with deep technical experts and senior business leaders
• Experience writing for varied audiences including senior execs, engineering teams and
• Experience of direct line-management
• Familiarity with cloud technology - particularly AWS - and AI/ML capabilities (strongly preferred)

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.