Key Account Manager Autoservicios

About the job:
 
At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come.
 
This Key Account Manager is responsible to drive sales growth and strengthen relationships with key retail accounts by developing and executing tailored strategies that align with Hasbro's business goals.
 

Responsibilities:
 

This KAM will have as a main client El Éxito.

The objective is to ensure profitability, meet quarterly sales targets, and manage key performance indicators (KPIs) while maintaining a high level of customer satisfaction and optimizing the cost of business (COB).

This Key Account Manager will be required to solve a variety of problems related to sales performance, customer relations, and inventory management. This includes identifying and addressing issues such as discrepancies in sales forecasts, resolving stock shortages or surpluses, credit note management, and ensuring the smooth execution of marketing or promotional activities. The KAM is empowered to make decisions to improve sales strategies, optimize account performance, and enhance customer satisfaction.

This role works within defined guidelines but must leverage their problem-solving skills to adapt quickly to challenges while maintaining alignment with overall company goals.

What You'll Bring:
 
-Experience in FMCG / Consumer Goods / Retail industries is a must.

-Minimum of 6 years of experience in account management (sales) in retail channel (Preferred experience in “El Éxito”)
-English Level advanced.
-Experience in managing financial aspects such as forecasting, P&L analysis, and cost management (including Cost of Business).
-Prior experience in managing omnichannel and e-commerce strategies is highly desirable.
-Strong negotiation, communication, and presentation skills.
-Proficiency in Microsoft Office, particularly Excel (advanced skills in data analysis) and PowerPoint (for high-impact presentations).

 
Our Values:

 
⦁    Jump in muddy puddles: Be adventurous and brave in driving our business results while never forgetting we are a company built on play. 
⦁    Knowing is half the battle: Be grounded by a strong command of the facts and work with integrity, resilience and a sense of purpose.
⦁    Contribute to the community chest: Support our communities to leave the world, our planet and society a better place for generations to come 
⦁    Don’t split the party: Act as one team that supports a unified vision, debate, decide and commit to a plan of action and pursue it boldly. 
⦁    Friendship is magic: Create diverse and inclusive communities where all feel welcome and unified in the shared joy of storytelling and play .
⦁    Be legendary: practice excellence, improve on our legacy, create awesomeness.