Lead Software Engineer

2 Months ago • 7-10 Years • DevOps • $152,200 PA - $213,900 PA

Job Summary

Job Description

Lead Software Engineer at Disney will focus on service reliability, scalability, and resilience of cloud-based services supporting Disney Parks, Experiences, and Products. Responsibilities include establishing SLIs, proactive alert development, leading cross-functional projects, root cause analysis, infrastructure optimization, capacity planning, documentation, IaC using Terraform and AWS CDK, service monitoring, collaboration with development teams, and mentorship. The role requires expertise in Python, AWS services, serverless and containerized environments, CI/CD, and observability tools.
Must have:
  • 7+ years software development experience
  • Expert Python coding skills
  • AWS experience (Lambda, ECS, S3, etc.)
  • Serverless & container experience
  • CI/CD and DevOps experience
  • Observability and monitoring expertise
Good to have:
  • AWS, Snowflake certifications
  • Experience with DataDog, AppDynamics, or New Relic
Perks:
  • Competitive salary
  • Bonus and/or long-term incentive units
  • Full range of medical, financial, and other benefits

Job Details

Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

Job Summary:

Are you passionate about working on large-scale, high-performance software systems with a strong focus on service reliability? Join our team as a Lead Software Engineer dedicated to ensuring the availability, scalability, and resilience of our cloud-based services. In this role, you’ll leverage your expertise in service reliability and cloud platforms to create scalable solutions that support the entire Disney Parks, Experiences, and Products segment. You will collaborate with cross-functional teams, offering technical expertise to develop products and tooling, while ensuring the smooth delivery of features and capabilities for the Data Platform and Products team, ultimately enhancing the magic of our guests' experiences.

Responsibilities:

  • Service Reliability: Establish key service-level indicators (SLIs) and continuously monitor them to ensure system reliability, availability, and performance. Proactively develop alerts and automated responses to prevent service degradation or outages.
  • Lead Cross-Functional Projects: Drive complex projects across multiple teams and disciplines, ensuring high availability, resilience, and minimal downtime of services.
  • Root Cause Analysis & Incident Response: Conduct deep analysis of system issues, identify root causes, and define actionable strategies for remediation. Lead post-mortem analysis and continuous improvement efforts.
  • Infrastructure & System Optimization: Focus on the high availability, scalability, and performance of services in production environments, ensuring they meet business and customer needs.
  • Capacity Planning & Right-Sizing: Lead efforts to ensure that services are properly scaled for current and future workloads. Engage in capacity planning to optimize resource utilization.
  • Documentation & Runbooks: Maintain detailed documentation and create robust runbooks for incident management and troubleshooting, ensuring smooth responses to service disruptions.
  • Cloud Infrastructure & IaC: Utilize tools such as Terraform and AWS CDK to manage and automate infrastructure as code (IaC) in a cloud-native environment.
  • Service Monitoring & Observability: Oversee observability and monitoring across the platform (AWS, serverless, containers, Snowflake, etc.), ensuring actionable insights are available for operational teams.
  • Collaboration with Development Teams: Work closely with developers to ensure that applications are designed for service reliability, scalability, and maintainability.
  • GitOps-Driven Environment: Drive infrastructure changes and service deployment using GitOps practices to ensure consistency and traceability in deployments.
  • Code Quality: Write clean, performant, and well-documented application code with a focus on reliability and service availability.
  • Automation & Tooling: Build and maintain automated deployment pipelines and tooling for monitoring and platform testing.
  • Mentorship: Provide technical guidance and mentorship to junior engineers and assist in technical decision-making and code reviews.

Qualifications:

  • Experience: 7+ years of experience in software development, with at least 3 years focused on service reliabilitydata management, and distributed systems.
  • Technical Expertise: Expert-level coding skills in Python, with a deep understanding of performance and resource optimization, including considerations of space and time complexity.
  • Cloud Infrastructure: Strong experience with AWS services such as Lambda, ECS Fargate, S3, VPC, Kinesis, EventBridge, and related components.
  • Serverless & Containers: Proven experience in working with serverless (AWS Lambda) and containerized environments (Docker, ECS, EKS).
  • Infrastructure as Code (IaC): Proficiency with IaC tools such as Terraform and AWS CDK to automate infrastructure management.
  • CI/CD & DevOps: Extensive experience in CI/CD pipelines, automated testing, and general DevOps practices for continuous integration and deployment.
  • Observability: Hands-on experience with observability and monitoring tools such as DataDogAppDynamicsNew Relic, or similar suites.
  • Agile & DevOps: Strong proponent of Agile methodologies and application of DevOps principles for continuous improvement.

Education:

  • Bachelor’s degree in Computer ScienceEngineeringInformation Technology, or related field, or equivalent experience.

Preferred Qualifications:

  • Certifications in AWS, Snowflake, or relevant service reliability tools.
  • In-depth experience with observability suites and Application Performance Management (APM) tooling such as DataDogAppDynamicsNew Relic, etc.

#DISNEYTECH

#LI-AF2


The hiring range for this position in Glendal, CA is $152,200 - $204,100 per year. The hiring range for this position in WA is $159,500 - $213,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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