Lead User Experience Designer - Growth

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

• Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Disney Entertainment & ESPN’s Product Design team is seeking a hardworking Lead Product Designer who is passionate about defining and delivering innovative, best-in-class features that simplify the lives of our viewers by making purchasing and subscription management clear, simple and trusted, setting a healthy foundation for a lifelong subscriber. From planning to design, testing, and rollout, you’ll use your design sensibility and strong interpersonal skills to collaborate with multiple teams across the company.

We are looking for candidates that want to work with a groundbreaking, award-winning design team. Join us and you’ll be part of a growing team taking acquisition, monetization, retention and overall business growth at Disney Entertainment & ESPN to the next level at a global scale.

Responsibilities:

• Lead product design for the Growth, Commerce, and Identity team, overseeing the work of at least 1-2 other designers.

• Partner with product and engineering to identify requirements, use cases, and user journeys.

• Illustrate and communicate complex design solutions across uses cases by creating process flows, wireframes, prototypes, and high-fidelity mock-ups.

• Use data collected from research, user testing, and market analysis to create truly user-centered designs.

• Collaborate with a design manager, product manager, and cross-team peers throughout the product development life cycle to iterate on and deliver a user experience that meets the highest quality bar.

• Act as a quality control on the team and make sure documentations are in top shape before delivering to engineers and QAs.

• Use a variety of metrics to analyze and continuously improve the user experience.

• Mentor and provide design directions for senior, mid-level designers and associate designers.

• Exercise ethical decision-making and do what’s best for our viewers.

• Be the voice in the room that always puts the user first.

Required Skills:

• BA/BS or equivalent experience required.

• Minimum 7 years in Product Design at a technology company.

• Minimum 1 year of experience leading other designers either as a project lead or people manager.

• Passion for evolving the design practice; it’s people, processes, and tools.

• Consulting skills to help stakeholders & partners uncover project goals, constraints & dependencies; and then guide them to optimal solutions.

• Experience designing across multiple Living Room devices (Apple TV, Roku, Xbox, PlayStation, Fire TV etc.)

• A strong portfolio demonstrating both personal and team-based work.

• A deep arsenal of design tools (Figma, Sketch, InVision, Framer, Mural, Keynote).

• Proficiency in user-centered design thinking methodologies.

• Outstanding visual design aesthetics combined usable experiences that tackle problems.

• A strong drive-in overcoming obstacles to make a product successful.

• An understanding of acquisition & conversion, data-informed design.

• Experience with experimentation design (A/B, MVT, Usability, etc.)

• Be able to communicate directly with Product Managers, Stakeholders, and Developers to translate their visions and constraints, into beautiful, functional products that will delight our users.

• Excellent prioritization and documentation skills.