Manager, QA Engineering
Job Summary
Job Description
This role involves managing a test team for planning and executing various stages of the product lifecycle, including regression and automation testing. The ideal candidate will have a strong technical background in SaaS and cloud applications with hands-on experience. Responsibilities include designing and developing automation, understanding different automation frameworks, script development, integration, regression management, and driving end-to-end release aspects. The position requires building and leading effective test teams, mentoring team members, and participating in all verification aspects such as requirements gathering, feature and functional testing, unit testing, regression, scale/performance testing, and end-to-end system testing with associated automation. You will also assist with field issues and internally found defects, and manage competing priorities to ensure team deliverables.
Must have:
- Manage test teams for planning and execution
- SaaS and Cloud Application technical orientation
- Design and develop automation
- Knowledge of automation frameworks
- Build and lead effective test teams
- Mentor and share skills with team members
- Participate in all verification aspects
- Assist with field issues and defects
- Manage competing priorities
- Networking technologies
- Dockerization and Kubernetes
- Hands-on experience with public cloud
- Test tools, CI/CD, and automation frameworks
- Python programming experience
- Test planning, topology planning
- Requirement-to-testcase mapping
- Test case writing
- Defect logging and tracking
- Excellent debugging skills
- Testing methodologies knowledge
- Excellent communication skills
- Experience with remote teams
- Manage 8 to 10 employees
- Ability to multi-task
- Handle customer escalations
- Technically drive team in customer issue repro
- Strong collaboration skills
Good to have:
- Exposure to partner management
12 skills required
Job Details
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.
Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.
Roles & Responsibilities:
- This is an opportunity to manage test team w.r.t the planning and execution at different phases of the product life-cycle, including but not limited to Regression and Automation test engineering.
- It’s a first line manager position in Test Engineering who has strong technical orientation on SaaS and Cloud Application with hands-on experience.
- Would need to design and develop automation – needs knowledge of different automation framework, scripts development, script integration, regression management, driving end-to-end aspects of entire release, understanding of entire software development process etc., are required. Exposure to majority of below listed areas are needed:
- Proven record in building and leading highly effective test teams with automation being the first intent.
- Mentor and share skills with other team members.
- Perform and participate in all aspects of verification including requirements gathering, feature and functional testing, unit testing, regression, scale/ performance testing and end to end system testing; and associated automation
- Continuously assist on issues that arise from the field as well as internally found defects
- Manage competing priorities effectively and consistently drive team to deliver desired outcomes
Qualifications:
- Good exposure to networking technologies, Dockerization and Kubernetes
- Hands-on experience with public cloud and cloud technologies
- Good knowledge and hands-on experience of test tools, CI/CD and automation frameworks. Python programming experience is highly preferred.
- Should have hands-on experience on Test planning, topology planning, requirement-to-testcase mapping, Test case writing, Defect logging and tracking, with excellent debugging skills.
- Good knowledge of testing methodologies, knowledge of different testing types and overall product life-cycle
- Excellent communication skills and experience in working with remote teams and stakeholders essential
- Industry experience of 10+ years in datacom/telecom with minimum 3+ years of experience as a test manager and should have managed 8 to 10 employees ; exposure to partner management will be a plus.
- Ability to multi-task, handle customer escalations on demand, technically drive the team in customer issue repro, strong collaboration skills to work with TAC, Development and account teams.
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
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