Product Quality Engineer - NPI

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Are you crazy about quality? Do you love working troubleshooting and continuously improving process and products? Axon is looking for a self-motivated Quality Engineer that is hungry to show their talents in the video and public safety industry.

As Axon’s Quality Engineer, you will be responsible for the product quality from development to post market of our assigned product. Set up testing and analyze video and CEW hardware to ensure quality and safety is maintained. You will set up test cases, develop scenarios, report issues, and diagnose technical problems. Test cases may be conducted in multiple environments to assure that the product can stand up to everyday use.

You will communicate your findings with Axon team members such as product managers, developers, and system engineers. You will lead and create design and process failure mode assessments (DFMEA, PFMEA), and craft process control plans. You will also review technical drawings and build an incoming inspection plan for new products. Additionally, you will review first article inspection reports and process capability data from suppliers before approving materials to ship to Axon.

What You’ll Do

Location: Onsite at our Scottsdale, Arizona office
Reports to: Sr Manager, Quality Engineering

• Will follow the Axon Product Lifecycle (APL) to comply with the quality deliverables which include but are not limited to issue management and resolution (CAPA), FAIR/CPK approvals, validation plan implementation and completion, development of critical to quality (CTQs) attributes and implementation of monitoring at incoming, in-process and outgoing quality inspections
• Own, Lead and drive RMA (field failure) metrics and top issues with R&D, Manufacturing Quality, Supplier Quality and Production teams
• Manage 8D and RCA teams to perform corrective and preventive actions (CAPA)
• Review and approve production part approvals (PPAP) for NPI
• Effectively manage the Acceptable Quality Limits (AQL) sampling plans for incoming, in-process and outgoing quality
• Provide engineering support to Receiving Inspection including statistical analysis, measurement systems analysis, Gage R&R studies, and inspection procedures
• Collaborate with Validation and Reliability teams and drive test planning, test scenarios/ standards and test reporting to achieve product quality goals
• Perform risk assessment and drive risk mitigation in STOP-SHIP, OK2SHIP, LINE DOWN situations.
• Lead teams in identification of risks/hazards relative to new product design, processes, suppliers and applications. New, Unique, Different, Difficult assessments (NUDD)
• Expert in driving DFMEA with cross functional teams
• Lead launch to market quality activities like Early Field Failure Analysis (EFFA)
• Effectively communicate across highly dynamic cross functional teams to achieve quality goals and alleviate customer risks.
• Visit customer sites as needed to provide onsite trouble shooting for product quality issues. Willing to travel 25% of the time.
• Effectively Join Forces with internal and external stakeholders and socialize culture of quality across the organization
• Strong ‘Own It’ mentality to work autonomously and manage time effectively

What You Bring

• Bachelor’s Degree in Engineering, (Mechanical, Electrical, Industrial, Quality or similar)
• 5+ years of quality experience with proven success delivering significant measurable improvements; preferably in consumer electronics industry
• Knowledge of configuration management and product release to market processes
• Certified Six Sigma Green Belt (CSSGB) or equivalent process evaluation and improvement knowledge and experience
• Knowledge and experience using IPC 610-A standards required;
• Proficiency in MS Excel, Word, Project, PowerPoint, Minitab, JMP; other statistical software considered
• Ability to read and interpret engineering drawings, product specifications, procedures and standards
• Excellent written, oral communication and technical report writing skills

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.