Sales Operations Specialist

2 Months ago • 5 Years + • Business Development

Job Summary

Job Description

The Sales Operations Specialist at BytePlus (ByteDance) in Singapore will partner with the business on sales planning, systems optimization, and operational cadences (pipeline reviews, forecasts, budgets). This role is crucial in driving the Lead to Cash process, designing and managing sales incentive programs, and analyzing business insights to assess ROI and risks. Responsibilities include building and running sales incentive programs, partnering with BI for reporting, supporting partnership initiatives, and advocating for best practices. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience with CRM (Salesforce) and lead-generation systems.
Must have:
  • Sales planning & systems optimization
  • Lead to Cash process expertise
  • Sales incentive program design
  • Business insights & risk assessment
  • CRM (Salesforce) & lead generation systems proficiency
  • 5+ years sales operations experience
Good to have:
  • Experience in high-growth environments
  • Project management from 0 to 1
  • BI system and dashboard experience

Job Details

Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Join the Innovative BytePlus Team As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission. Key Responsibilities: - Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc - Play a critical role in driving the Lead to Cash process - Design, build and run Sales Incentive Programs, SPIFFS and Channel Partner Programs - Drive business insights, measure ROI and assess risks - Partner with BI to streamline and standardize reporting needs - Support Partnership team initiatives and ad hoc projects - Strong advocate for best practices and change management
Qualifications
Who You Are Minimum Qualification - Bachelor’s degree in Business, Finance or a quantitative field of study - Self-starter with at least 5 years sales operations, planning and business partnering experience - Well-versed in CRM (Salesforce) and lead-generation systems such as Apollo, Linkedin Sales Navigator etc - Experience with BI systems and dashboards Preferred Qualifications: - Adventurous and capable of navigating through ambiguities in a high-growth environment - Design, build and execute multiple projects and initiatives from 0 to 1 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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