Sales Support Analyst

2 Months ago • 1-2 Years • Sales

Job Summary

Job Description

As a Sales Support Analyst, you will provide crucial support to the Media Sales team, managing opportunities within Salesforce CRM. Responsibilities include preparing and booking license agreements, ensuring accurate sales documentation, acting as a liaison between Finance and the Sales team for order reconciliation, engaging with clients for billing issues, coordinating with the Digital AdOps team, and participating in finance-related projects. This role requires strong communication, organizational skills, and the ability to thrive in a fast-paced environment. The role also offers a hybrid work arrangement.
Must have:
  • Experience in a similar role or team
  • Bachelor's degree in business or related field
  • Exceptional oral and written communication skills
  • Highly organized and detail-oriented
Good to have:
  • Experience with Salesforce
  • Experience in the media industry

Job Details

Let’s be #BrilliantTogether

Join Our Team at ISS STOXX AI Media!

Are you ready to be part of a highly regarded media division known for its editorial integrity, objectivity, and industry leadership? ISS STOXX AI Media is home to esteemed publications, digital assets, research, and a thriving conference business in the retirement segment. We are seeking a proactive and motivated Media Sales Support candidate to join our dynamic team and play a crucial role in supporting our Media Sales operations.

As a Sales Support Analyst, you'll provide essential day-to-day support to our Media Sales team, ensuring the seamless management of opportunities within our Salesforce CRM tool. You'll be responsible for accurate billing and the smooth execution of our order-to-cash cycle. Your role will evolve with our growing business and the introduction of new systems.

Key Responsibilities

  • Sales Support: Assist the Sales Teams in preparing and booking license agreements in Salesforce.
  • Quality Control: Ensure correct booking and documentation of sales in Salesforce based on signed contracts.
  • Finance Liaison: Act as the bridge between Finance and the Sales team, reconciling agency orders with internal reporting systems (Salesforce).
  • Client Interaction: Occasionally engage with clients for signatures, billing issues, and agency-related matters.
  • Digital Coordination: Communicate with the Digital AdOps team regarding digital inventory availability and purchases.
  • Project Participation: Participate in various finance-related projects to drive continuous improvement.

Qualifications

  • Experience: With a minimum of 1-2 years of relevant work experience in a similar role or team. Experience with Salesforce and in the media industry is a plus.
  • Fresh graduates are welcome to apply
  • Education: Bachelor’s degree in business, finance, accounting, or equivalent.

Skills:

  • Exceptional oral and written communication skills.
  • Highly organized and detail-oriented.
  • Strong interpersonal skills with a proactive personality.
  • High motivation and ability to work independently.
  • Effective organizational skills to thrive in a fast-paced environment and meet tight deadlines.

Work Schedule:

  • Embrace a dynamic work environment to work on a night shift schedule (9 PM – 6 AM, Manila Time)
  • Hybrid Work Arrangement: Benefit from the flexibility of a hybrid working model, combining the best of both remote and in-office work.

If you're ready to embark on an exciting career journey and make a real impact, we want to hear from you. Let's be #BrilliantTogether at ISS STOXX AI Media! Apply now!

#LI-MP1

#ASSOCIATE

#Finance

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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About The Company

ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently.

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