Senior Content Distribution Engineer

3 Months ago • 5 Years + • Operations • $104,600 PA - $153,500 PA

Job Summary

Job Description

The Senior Content Distribution Engineer oversees the day-to-day operations of Disney's Distribution Mesh, managing incidents, performing root cause analysis, and reviewing performance metrics. They identify areas for improvement in caching infrastructure, troubleshoot distribution issues, and build frameworks for incident, problem, and change management. This role requires expertise in caching technology, distributed networking, CDN edge services, and streaming video protocols (HLS). Responsibilities include CDN configuration maintenance, network troubleshooting, and providing tier-2 on-call support. The ideal candidate possesses strong knowledge of CDN architectures, video players, HTTP/DNS/Internet architecture, caching (Varnish), web serving (NGINX, HAProxy), cloud technologies (AWS, GCP), scripting languages (Python), security protocols, and configuration management (Ansible, AWX).
Must have:
  • 5+ years managing caching solutions in CDN environment
  • Expert knowledge of CDN architectures and configurations
  • Understanding of streaming video protocols (HLS)
  • Network troubleshooting skills
  • Knowledge of video players and cache logic
Good to have:
  • Experience with Varnish, NGINX, HAProxy
  • AWS, GCP experience
  • Python scripting
  • Ansible, AWX experience

Job Details

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world!

A few reasons why we think you’d love working here:

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Media Engineering is an innovative organization that is focused on providing the best possible video playback experience, art, and metadata to customers around the world, powered by exceptional technology. This strategic work requires streamlining and re-purposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.

The Media Processing and Distribution team is looking for a candidate who specializes in caching technology, distributed networking, and operational experience in CDN edge services. This role will join the Media Engineering organization as part of the Distribution Engineering team which develops and maintains CDN configurations for all CDNs in the Disney Distribution Mesh.

Responsibilities

  • Oversee Day-to-Day operations of Disney Distribution Mesh

  • Actively manage incidents, communicating across distribution teams, and performing root cause analysis

  • Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)

  • Identifying areas for tuning and adjustment

  • Work to solve distribution issues in concert with our operations and engineering organizations

  • Build and execute frameworks for Incident, Problem and Change Management based on ITIL standards

  • Provide tier-2 on call evaluation, escalation and support

Basic Qualifications

  • BS/BA required

  • Minimum of 5 years of experience managing caching solutions, preferably in a Content Distribution Network environment

  • Experience in Content Distribution Network operations environments

  • Expert knowledge of CDN Provider architectures and configurations

  • Understanding of streaming video protocols (HLS) and how it interacts with caching

  • Ability to perform Network Troubleshooting

  • Knowledge of video players and impact on cache logic

  • Knowledge of following:

    • HTTP/DNS/Internet Architecture

    • Caching (Varnish)

    • Web Serving (NGINX, HAProxy)

    • Cloud Technologies (AWS, GCP)

    • Scripting Languages (Python, et al)

    • Security Protocols (SSL Certificates, TLS)

    • Configuration Management (Ansible, AWX)

  • Effective communication, written and verbal

  • Passion for troubleshooting and debugging

#DISNEYTECH


The hiring range for this position in Seattle, WA and in New York City, NY is $109,500 to $146,800 per year; the hiring range for this position in Santa Monica/Burbank/Glendale/L.A., California and in Bristol, Connecticut is $104,600 to $140,200; and the hiring range for this position in San Francisco, California is $114,500 to $153,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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