Senior Solutions Architect
Job Summary
Job Description
The Senior Solutions Architect at Temporal is the primary customer-facing technical leader within the Commercial sales team. This role involves working directly with mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud, especially within AI and agentic workflow applications. The architect will navigate the entire customer lifecycle from initial technical evaluation through post-sales expansion. Responsibilities include managing sales cycles, evaluating Temporal Cloud against alternatives, supporting pre and post-sales opportunities, partnering with Account Executives for account planning, owning relationships with customer Technical Decision makers, and prioritizing customer needs.
Must have:
- Strong development background with coding experience.
- Exceptional time management and prioritization skills.
- Enthusiasm for AI/ML technologies.
- Excellent technical communication skills.
- Deep understanding of distributed systems.
- Ability to provide architectural guidance.
Good to have:
- Experience with AI/ML orchestration.
- Thrives in fast-paced, high-change environments.
- Strong partnership skills with customer engineering teams.
- Experience articulating the value of a SaaS offering.
- Strong cross-functional collaboration skills.
Perks:
- $3,600 / Year Work from Home Meals
- $1,500 / Year Career Development & Learning
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup
- $500 / Year Professional Memberships
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance
- Empower 401K Plan
12 skills required
Job Details
Who We Are
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.
Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.
Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!
Summary
The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Commercial sales team. In this crucial role, you'll work directly with a high-volume of mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud. You'll highlight Temporal's position as the essential orchestration layer for modern applications—including the rapidly growing AI and agentic workflow space—helping customer engineering teams understand and expand their use of Temporal. Your role spans the entire customer lifecycle from initial technical evaluation through post-sales expansion, making you integral to our land-and-expand success.
What You'll Do
The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Commercial sales team. In this crucial role, you'll work directly with a high-volume of mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud. You'll highlight Temporal's position as the essential orchestration layer for modern applications—including the rapidly growing AI and agentic workflow space—helping customer engineering teams understand and expand their use of Temporal. Your role spans the entire customer lifecycle from initial technical evaluation through post-sales expansion, making you integral to our land-and-expand success.
What You'll Do
- Navigate high-volume, fast-paced sales cycles while managing multiple prospects and customers simultaneously
- Help prospects evaluate Temporal Cloud, positioning it successfully against alternative technologies (and self-hosted Temporal) with a growing emphasis on AI/ML and agentic use cases
- Support both pre-sales technical evaluation and post-sales expansion opportunities in our consumption-based business model
- Partner with Account Executives to develop account plans, providing technical guidance on opportunity sizing and use case fit assessment
- Own relationships with customer Technical Decision makers and create conditions for expanding production applications using Temporal
- Prioritize effectively in a fast-moving environment, distinguishing between urgent and important customer needs
What You'll Bring
- Central, Mountain, or Pacific time zones preferred. Temporal is a fully remote company
- Strong development background with hands-on coding experience - you'll be working primarily with developer audiences
- Exceptional time management and prioritization skills with ability to thrive in high-volume environments requiring frequent context switching
- Enthusiasm for AI/ML technologies and proficiency with AI/LLM tools, with eagerness to learn about emerging use cases
- Excellent technical communication skills and ability to construct application prototypes using Temporal's supported languages (Java, Go, Typescript, or Python)
- Deep understanding of distributed systems, production operations (security, reliability, performance), and cloud provider services
- Ability to provide architectural guidance on application patterns and platform architectures, and serve as a technical advisor to sales counterparts
Nice to Haves
- Experience with AI/ML orchestration, workflow management, or related technologies
- Thrives in fast-paced, high-change environments and enjoys staying current with emerging technologies
- Strong partnership skills with customer engineering teams and ability to serve as an effective technical coach
- Experience articulating the value of a commercial SaaS offering that competes with an OSS variant (Redis, Kafka, Databricks, etc.)
- Strong cross-functional collaboration skills with ability to serve as the technical bridge between customers and internal teams
Compensation
- The estimated on-target OTE for this role is $200,000 to $250,000.
- This is a base salary and variable role with a 70/30 split.
- Additionally, this role is eligible to participate in Temporal's equity plan.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
- Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Additional Perks
- $3,600 / Year Work from Home Meals
- $1,500 / Year Career Development & Learning
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $500 / Year Professional Memberships
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.
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