Sr. Engineer

2 Months ago • All levels • Software Development & Engineering

Job Summary

Job Description

The position requires a Bachelor’s degree in Computer Science, Engineering, or a related technical field. The role involves providing technical support to external customers, troubleshooting complex technical issues, and possessing excellent written and verbal communication skills in English. Candidates should have a fundamental understanding of L2/L3 networking, experience with Linux, and the ability to work in a dynamic, high-pressure environment while managing multiple customer issues. The job involves responsibilities such as customer interaction and technical support.
Must have:
  • Bachelor’s degree in Computer Science, Engineering, or similar.
  • Experience in a customer-facing technical support role.
  • Experience troubleshooting complex technical issues.
  • Excellent written and verbal communication skills in English.
  • Fundamental L2/L3 networking knowledge.
  • Experience working with Linux.
  • Ability to work in a dynamic, high-pressure environment.
  • Ability to manage and prioritize numerous customer issues.
Good to have:
  • Experience with Docker and Kubernetes.
  • Experience with ELK stack.
  • Experience working with Telecommunication Providers.
  • Experience with scripting: Ansible, Bash, Python.

Job Details

Description

Position at Wind River

  • Bachelor’s degree in a technical field: Computer Science, Engineering, or similar
  • Experience working in an external customer facing technical support role
  • Experience troubleshooting complex technical issues
  • Excellent written and verbal communication skills in English
  • Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc.
  • Experience working with Linux
  • Ability to work in a dynamic, high pressure customer facing environment
  • Ability to manage and prioritize numerous customer issues simultaneously.
Additional Skills Considered a Plus
  • Experience with Docker and Kubernetes
  • Experience with ELK stack
  • Experience working with Telecommunication Providers
  • Experience with scripting: Ansible, Bash, Python

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