Sr. Engineer

23 Hours ago • All levels

Job Summary

Job Description

The Senior Engineer position at Wind River requires a Bachelor's degree in Computer Science, Engineering, or a related field. The role involves working in an external customer-facing technical support capacity and troubleshooting complex technical issues. Key responsibilities include excellent written and verbal communication skills in English, fundamental L2/L3 networking knowledge (network stacks, switching, routing, firewalls), experience working with Linux, and the ability to manage and prioritize numerous customer issues in a dynamic, high-pressure environment. The engineer will be responsible for providing technical support to customers, addressing their inquiries, and resolving complex technical issues. The candidate should be able to communicate effectively, troubleshoot problems, and provide solutions in a timely manner.
Must have:
  • Bachelor’s degree in Computer Science, Engineering, or similar.
  • Experience in customer-facing technical support.
  • Experience troubleshooting complex technical issues.
  • Excellent written and verbal communication in English.
  • Fundamental L2/L3 networking knowledge.
  • Experience working with Linux.
  • Ability to work in a dynamic environment.
  • Ability to manage and prioritize customer issues.
Good to have:
  • Experience with Docker and Kubernetes.
  • Experience with ELK stack.
  • Experience with Telecommunication Providers.
  • Experience with scripting: Ansible, Bash, Python.

Job Details

Description

Position at Wind River

  • Bachelor’s degree in a technical field: Computer Science, Engineering, or similar
  • Experience working in an external customer facing technical support role
  • Experience troubleshooting complex technical issues
  • Excellent written and verbal communication skills in English
  • Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc.
  • Experience working with Linux
  • Ability to work in a dynamic, high pressure customer facing environment
  • Ability to manage and prioritize numerous customer issues simultaneously.
Additional Skills Considered a Plus
  • Experience with Docker and Kubernetes
  • Experience with ELK stack
  • Experience working with Telecommunication Providers
  • Experience with scripting: Ansible, Bash, Python

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About The Company

Wind River is a global leader in delivering software for mission-critical intelligent systems. For 40 years, the company has been an innovator and pioneer, powering billions of devices and systems that require the highest levels of security, safety, and reliability. Wind River software and expertise are accelerating digital transformation across industries, including automotive, aerospace, defense, industrial, medical, and telecommunications. The company offers a comprehensive portfolio supported by world-class professional services and support and a broad partner ecosystem. To learn more, visit Wind River at www.windriver.com.

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