Sr. Engineer
Job Summary
Job Description
The Sr. Engineer position at Wind River involves providing technical support to external customers. Key responsibilities include troubleshooting complex technical issues, managing and prioritizing numerous customer issues simultaneously, and possessing excellent written and verbal communication skills in English. The role requires a strong understanding of networking fundamentals, experience with Linux, and the ability to work in a dynamic, high-pressure environment.
Must have:
- Bachelor’s degree in Computer Science, Engineering, or similar.
- Experience in a customer-facing technical support role.
- Experience troubleshooting complex technical issues.
- Excellent written and verbal communication skills in English.
- Fundamental L2/L3 networking knowledge.
- Experience working with Linux.
- Ability to work in a dynamic, high-pressure environment.
- Ability to manage and prioritize customer issues simultaneously.
Good to have:
- Experience with Docker and Kubernetes
- Experience with ELK stack
- Experience working with Telecommunication Providers
- Experience with scripting: Ansible, Bash, Python
10 skills required
Job Details
Description
Position at Wind River- Bachelor’s degree in a technical field: Computer Science, Engineering, or similar
- Experience working in an external customer facing technical support role
- Experience troubleshooting complex technical issues
- Excellent written and verbal communication skills in English
- Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc.
- Experience working with Linux
- Ability to work in a dynamic, high pressure customer facing environment
- Ability to manage and prioritize numerous customer issues simultaneously.
Additional Skills Considered a Plus
- Experience with Docker and Kubernetes
- Experience with ELK stack
- Experience working with Telecommunication Providers
- Experience with scripting: Ansible, Bash, Python
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About The Company
Wind River is a global leader in delivering software for mission-critical intelligent systems. For 40 years, the company has been an innovator and pioneer, powering billions of devices and systems that require the highest levels of security, safety, and reliability. Wind River software and expertise are accelerating digital transformation across industries, including automotive, aerospace, defense, industrial, medical, and telecommunications. The company offers a comprehensive portfolio supported by world-class professional services and support and a broad partner ecosystem. To learn more, visit Wind River at www.windriver.com.
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