Technical Support Engineer Graduate

CSG Roaming Probe Network Administrator

CSG Assure is a market-leading solution for roamer user experience verification, solution used by mobile operators worldwide. A key part of the solution is a network of testing probes, simulating a roaming user in over 170 countries around the world. In each country CSG works with a private person or small company that hosts the CSG equipment.

A team of 5 persons based in CSG Stockholm (Sweden) manages the network of roaming testing probes.

We are looking for a versatile person with good technical and administrative skills and who likes working with people. You will work in the probe network management team responsible for assuring that CSG customers can use the roaming probes for their testing as intended.

The person who fits for this role is a fast learner, organized with the ability to take responsibility for the assigned tasks, interacting with the team in Stockholm as well as the CSG hosting partners all over the world.

Hi, I'm Zandile Vanqa – your recruiter and guide to joining CSG. At CSG, you're more than your CV. We value your diverse perspective and unique background, and we believe they enrich the work we do together. By channelling the power of all, we transform ordinary customer and employee experiences into something extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you'll do:

• You will be reporting to the Test Manager
• Assist the test probe team in both administrative and system tasks
• Find and onboard new hosting partner
• Administer payments and agreements
• Investigate and gather information to improve services
• Monitor, troubleshoot, and maintain system data
• Assist in test probe monitoring and troubleshooting
• Be part of the 2025 Graduate Program, which runs for 12 months
• Be based in either the Centurion or Cape Town office for a minimum of 3 days per week

You should have:

Research shows that candidates from underrepresented backgrounds often don’t apply for roles unless they meet every single requirement. Remember, you are not solely your CV. Let your transferable skills tell your full story. Channel the power of YOU and apply- we might be the perfect fit.

• A Bachelor's degree in Business Administration, Business Management or a related field
• Familiarity with networking concepts or systems administration is a plus
• Strong organisational and time management skills
• Excellent communication skills, both written and verbal
• A sharp eye for detail and the ability to work with precision
• Proficiency in Microsoft Office, with any additional technical tools being a bonus
• A customer-focused mindset with a problem-solving attitude
• A valid South African ID
• A CV and Cover Letter

Location(s):