Account Executive

1 Hour ago • 2 Years + • Account Management

Job Summary

Job Description

The Account Executive is responsible for executing regional/nation-wide sales strategies and building/maintaining relationships with merchants in their assigned territory. This includes regular visits, understanding merchant needs, and providing advice. Key responsibilities include engaging with leads, conducting business reviews, offering solutions through consultative selling, problem-solving for merchants, observing competitor and market movements, onboarding new merchants through canvassing, supporting city focus projects, ensuring timely submission and administration of processes, and attending training to develop skills.

Must have:

Bachelor's degree in Business, Marketing, or Sales.
2 years of relevant experience.
Good business sense and market understanding.
Existing relationships or ability to build them.
Excellent communication and negotiation skills.
Fact-based/number-oriented with data interpretation skills.
Comfortable working under pressure.
Self-motivated and results-driven.

Good to have:

Experience in FMCG/Telecommunication/Tech.
Significant time spent in representative area (>1 year).
Strong network and knowledge of the region.

3 skills required

3 skills required for this role

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communication

problem-solving

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Job Details

About the Role

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.

What You Will Do

Actively relate to Leads provided through Motion Standard and Virtual Engagement.

Routinely conduct business review session and proactively giving solution to merchants in order to grow their business through consultative selling motion.

Determine the problems faced by merchants and help solve them, including those related to merchant spending, troubleshooting, document changes or adding new outlets, entities or brands.

Actively observe competitor movements and market movements.

Actively penetrate their areas by onboarding new merchants and always observing the area through canvassing days.

Actively support the city's focus projects (Merchant Partnership, Assortment, etc).

Ensure the submission and administration process (advertisements, promotions, changes to agreements, additional outlets) are on time, including complaints from merchants and also always submit to ASM and seek assistance from the right PIC.

Routinely attend training, socialize new products and develop skills.

What You Will Need

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

2 years relevant experience with preferable industries: top 5 FMCG/Telecommunication/Tech company and preferably has spent significant time (>1 year) in representative area and has strong network and knowledge about the region will be a plus.

Good business sense and have good understanding of the markets, customers, and competitors.

Has existing relationship or able to bridge, develop, and maintain good relationship with key partner.

Excellent communication and negotiation skills.

Fact-based/number-oriented individual and able to interpret data to make data-driven decisions.

Comfortable working under pressure in a fast-paced and ambiguous environment.

Self-motivated with a results-driven approach.

Willing to be placed anywhere in Gojek area of operations.

About the Team

Account Executive (AE) will work as a team within a certain district and closely collaborate with the Merchant Engagement and Sales Support teams. Ideally, an AE regularly visits assigned merchants to see what really happened on the ground as well as provide necessary advice to them in increasing transactions over time.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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