Account Manager
Job Summary
Job Description
The Account Manager (AM) will manage a smaller number of higher-revenue, higher-growth SMB merchants, ensuring their growth on the GoFood platform and increasing adoption of in-app features. Responsibilities include building relationships with leads, conducting business reviews, identifying merchant problems, and supporting city projects. The AM will also monitor competitors, onboard new merchants, and ensure timely submission and administration processes. The role requires strong communication and negotiation skills, as well as the ability to interpret data and work in a fast-paced environment. This role is to increase transactions overtime.
Must have:
- 3+ years relevant experience, preferably in FMCG/Telecommunication/Bank/Tech.
- Strong understanding of markets, customers, and competitors.
- Excellent communication and negotiation skills.
- Fact-based/number-oriented and able to interpret data.
- Self-motivated with a results-driven approach.
3 skills required
Job Details
About the role:
Account Manager (AM) will manage a smaller number of higher-revenue higher-growth SMB merchants. Main responsibility is to ensure that the merchants grow their business in GoFood platform and increase adoption of in app features as business needs. They should understand what the merchants need and provide advice upon it.
What you will do:
What you will need:
About the team:
Account Manager (AM) will work as a team within a certain district and closely collaborate with the Merchant Engagement and Sales Support team. Ideally, an AM regularly visits assigned merchants to see what really happened on the ground as well as providing necessary advice to them in increasing transaction overtime.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-GOTO
#LI-Onsite
Similar Jobs
Coherent corp.
Starkville, Mississippi, United States (On-Site)
• 2 Weeks ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
bytedance
San Jose, California, United States (On-Site)
• 1 Month ago
tonies studios
Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
• 3 Weeks ago
Neolytix
Quezon City, Metro Manila, Philippines (Hybrid)
• 3 Weeks ago
Get notifed when new similar jobs are uploaded
Jobs in Jakarta, Indonesia
bytedance
Jakarta, Jakarta, Indonesia (On-Site)
• 7 Months ago
.png%3F1716476261&w=256&q=50)
NinjaVan
Jakarta, Jakarta, Indonesia (On-Site)
• 7 Months ago
GoTo Group
Jakarta, Jakarta, Indonesia (On-Site)
• 7 Months ago
Get notifed when new similar jobs are uploaded
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
