The Account Manager (AM) will manage a smaller number of high-revenue, high-growth SMB merchants. The main responsibility is to ensure that the merchants grow their business on the GoFood platform and increase adoption of in-app features as business needs evolve. They should understand merchant needs and provide advice. The role involves actively engaging with leads, providing feedback through business reviews, promoting promos and ads, solving merchant problems, identifying growth opportunities, monitoring competitors, onboarding new merchants, supporting city projects, and ensuring timely administrative processes.