Administrative Assistant

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.  

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

Scheduling: Provide calendar support as directed, including updating existing meetings
and coordinating schedules in Outlook for future meetings with consideration for timelines
and competing priorities
• Meeting Planning: Partner with and assist the Marketing team Executive Assistants in
preparing for various team meetings and initiatives through research efforts, drafting
meeting communications and materials (presentations, documents, recordings, polls,
printing, shipping, etc.); partner with administrative professionals across Zelis to help
coordinate meetings in offices
• Concur Travel Booking: Process Concur reservations as directed
• Team Recognition: Send team birthday and anniversary announcements via the
Marketing Team Social Space Viva Engage page according to Workday reports, Assist
with employee gifting
• Finance Reconciliation: Create, audit, and submit Workday expense reports for
Marketing team leadership as directed; assist in processing invoices, POs, and reconciling
credit card charges as needed
• Resource Sharing and Maintenance: Act as a resource to the Marketing team for internal
processes and information sharing; update internal documents and SharePoint pages and
access; process Workday approvals; process meeting recordings and materials as
directed
• Technology Support: Troubleshoot non-time sensitive IT issues following Zelis processes
and procedure

Scheduling: Provide calendar support as directed, including updating existing meetings and coordinating schedules in Outlook for future meetings with consideration for timelines and competing priorities • Meeting Planning: Partner with and assist the Marketing team Executive Assistants in preparing for various team meetings and initiatives through research efforts, drafting meeting communications and materials (presentations, documents, recordings, polls, printing, shipping, etc.); partner with administrative professionals across Zelis to help coordinate meetings in offices • Concur Travel Booking: Process Concur reservations as directed • Team Recognition: Send team birthday and anniversary announcements via the Marketing Team Social Space Viva Engage page according to Workday reports, Assist with employee gifting • Finance Reconciliation: Create, audit, and submit Workday expense reports for Marketing team leadership as directed; assist in processing invoices, POs, and reconciling credit card charges as needed • Resource Sharing and Maintenance: Act as a resource to the Marketing team for internal processes and information sharing; update internal documents and SharePoint pages and access; process Workday approvals; process meeting recordings and materials as directed • Technology Support: Troubleshoot non-time sensitive IT issues following Zelis processes and procedure

Professional Experience and Required Skills: • 2+ years of experience in an administrative support role with a US-based company • Expert knowledge of Microsoft Outlook, Word, Excel, and PowerPoint, including familiarity with Copilot • Excellent written and verbal communication skills • Highly organized and detail oriented; must be able to work in a paperless environment • Ability to quickly adapt to new technology and easily acquire new technical skills • Work discretely with confidential information • Must be proactive, accountable and have excellent judgement