Brand Representative/Sales Associate

1 Month ago • All levels • Sales

Job Summary

Job Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, offering products of enduring quality and exceptional comfort. As a Brand Representative, you will provide excellent customer service by anticipating and responding to customer needs. You will be outgoing, stylish, and helpful, demonstrating a keen awareness of the store environment by remaining approachable and warm. You will initiate conversations and connect with customers genuinely, ensuring the customer is always the first priority and translating relatable, confident, and social behaviors into successful sales.
Must have:
  • Provide great customer service
  • Anticipate and respond to customer needs
  • Be outgoing, stylish, and helpful
  • Remain approachable and warm
  • Initiate conversations and connect with customers
  • Ensure the customer is the first priority
  • Translate behaviors into successful sales
  • Fluent in English
Good to have:
  • German language skills
Perks:
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • Salary increases based on tenure
  • Additional PTO based on tenure
  • A Global Team of People Who'll Celebrate you for Being YOU

Job Details

Unternehmensbeschreibung

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

Abercrombie & Fitch Co. ist ein globaler, digital geführter Omnichannel-Fachhändler für Bekleidung und Accessoires, der sich an Kinder und Millennials richtet und Sortimente anbietet, die auf ihre spezifischen Lifestyle-Bedürfnisse zugeschnitten sind.

Das Unternehmen betreibt eine Familie von Marken, darunter Abercrombie & Fitch, YPB, abercrombie kids, Hollister und Gilly Hicks, die alle das Ziel haben, Produkte von dauerhafter Qualität und außergewöhnlichem Komfort anzubieten, die globale Kunden auf ihrem Weg zum Sein und Werden zu dem unterstützen, was sie sind. Abercrombie & Fitch Co. betreibt über 750 Filialen unter diesen Marken in Nordamerika, Europa, Asien und dem Nahen Osten sowie die E-Commerce-Websites abercrombie.com, abercrombiekids.com und hollisterco.com

Bei Abercrombie & Fitch Co. führen wir zielgerichtet und stellen unsere Mitarbeiter immer an die erste Stelle. Wir sind stolz darauf, eine gerechte Vergütung und Sozialleistungen anbieten zu können, einschließlich Flexibilität und wettbewerbsfähiger bezahlter Freizeit sowie Bildungs- und Engagement-Veranstaltungen, einschließlich verschiedener Associate Resource Groups, Möglichkeiten für Freiwillige und zusätzliche Freizeit, um unseren globalen Gemeinschaften etwas zurückzugeben. 

Stellenbeschreibung

Der Job

Brand Representatives sind im wahrsten Sinne des Wortes engagiert. Sie bieten großartigen Kundenservice, indem sie die Bedürfnisse der Kunden antizipieren und entsprechend reagieren. Als Person sind sie kontaktfreudig, stilvoll und hilfsbereit. Sie zeigen ein ausgeprägtes Bewusstsein für die Verkaufsumgebung, indem sie stets ansprechbar und einladend in ihrem Auftreten bleiben. Durch ihr authentisches Auftreten sind sie stets in der Lage, Gespräche zu initiieren und eine Verbindung zum Kunden herzustellen. Hierdurch wird gewährleistet, dass der Kunde immer an erster Stelle steht. Mit einem nachvollziehbaren, selbstbewussten und freundlichen Auftreten auf der Verkaufsfläche garantieren sie ein Verhalten, welches sich in erfolgreichen Verkaufsergebnissen niederschlägt.

Deine Aufgaben

Kundenservice
Store- und Warenpräsentation
Lagerraum
Kommunikation
Warenschutz
Richtlinien und Verfahrensweisen



The Job

The Brand Representative associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

Customer Experience
Store Presentation and Sales Floor
Communication
Asset Protection and Shrink
Policies and Procedures
Training and Development

Qualifikationen

Was es braucht

Fließend in Englisch – Deutsch optional, aber hilfreich
Anpassungsfähigkeit / Flexibilität
Angewandtes Lernen
Detailgenauigkeit
Multitasking
Arbeitsmoral




What it Takes

Fluent in English – Dutch optional but appreciated
Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic

Zusätzliche Informationen

Wir Bieten Dir:

Als Mitarbeiter von Abercrombie & Fitch Co. (A&F Co.) kannst du an einer Vielzahl von Leistungsprogrammen teilnehmen, die auf dich und deinen Lebensstil zugeschnitten sind. A&F ist bestrebt, einfache, wettbewerbsfähige und umfassende Leistungen anzubieten, die mit der Kultur und den Werten unseres Unternehmens übereinstimmen, vor allem aber mit Dir!:

Mitarbeiterrabatt  
Flexibler Arbeitsplan
Interne Aufstiegschancen
Gelegenheit, ein Brand Affiliate zu werden
Schulung und Entwicklung 
Gehaltserhöhungen aufgrund der Betriebszugehörigkeit
Zusätzliche Urlaubstage aufgrund der Betriebszugehörigkeit
Ein weltweites Team von Menschen, die dich dafür feiern, dass du DU bist


What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
Salary increases based on tenure
Additional PTO based on tenure
A Global Team of People Who'll Celebrate you for Being YOU


SCHAU DIR AN WAS ES HEISST FÜR UNS ZU ARBEITEN – FOLGE UNS AUF INSTAGRAM @WORKATHCO (AND @WORKATANF) 

Stellenangebote zu dieser Position können es notwendig machen, bzw. kann es Bedingung sein, dass der/die Bewerber/-in die gültigen Arbeitsvisum-Bedingungen erfüllt. Das Unternehmen könnte dich kontaktieren, um herauszufinden, welche Unterlagen du bereitstellen müsstest. 

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer



SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF)

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Datenschutzhinweise

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