Business Analyst

At Disney, we’re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Disney Experiences (DX) Technology team combines custom technology solutions with creativity to produce robust applications that enhance all aspects of the guest experience. DX Technology seeks forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with business partners on both strategic and tactical challenges.

The Business Analyst will collaborate closely with the Connected Products (CP) Technology Teams to drive the adoption and improvement of CP products, data and processes. This role requires business analysis, data analysis and reporting skills.  The analyst will support Practitioners and Stakeholders partnering with personnel at all organizational levels and excel in a fast-paced environment. 

Requirements Gathering , Data Analysis & Reporting

• Collaborate with stakeholders to identify business needs, challenges, and opportunities.
• Document business and technical requirements using tools such as user stories, use cases, and process flows.
• Analyze process workflows to determine inefficiencies and drive improvements to overall effectiveness.
• Conduct gap analysis to identify discrepancies between current state and desired outcomes.
• Create and maintain dashboards and reports to provide actionable insights for decision-making.

Solution Design & Implementation

• Work with the technical team to design and evaluate solutions that align with business objectives.
• Translate business requirements into functional specifications for development.
• Validate solutions through user testing and ensure alignment with requirements.

Stakeholder Communication

• Facilitate workshops, meetings, and interviews to gather insights and feedback from key stakeholders.
• Present findings, proposals, and updates to leadership and project teams.
• Act as a bridge between business users and IT teams, ensuring effective communication.

Project Management Support

• Support project planning, including scope definition, resource allocation, and timeline management.
• Track progress against milestones, identify risks, and propose mitigation strategies.
• Ensure documentation is maintained and up-to-date throughout the project lifecycle.

Required Skills & Competencies

• Strong analytical and problem-solving skills, with the ability to understand complex processes and systems.
• Proficiency in requirements management tools (e.g., Jira, Confluence).
• Familiarity with data analysis tools (e.g., Excel, Tableau, SQL) is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with the ability to build relationships across various teams and levels.
• Detail-oriented with the ability to prioritize and manage multiple tasks in a fast-paced environment.

Required Qualifications

• Bachelor;'s degree with 3+ years of experience as a Business Analyst, preferably within a technology-driven environment.
• Experience with Agile, Scrum, or other software development methodologies.

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