Director, Responsible AI Program Governance and Compliance

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"We are looking for a director to establish and lead our Responsible AI Governance program, responsible for shaping and implementing global compliance practices. The ideal candidate will possess the ability to translate complex regulations into actionable, auditable processes and demonstrate strong technical curiosity to stay ahead of rapidly evolving technologies and regulatory landscapes. At FICO, we prioritize staff development, training, and career progression—offering opportunities to engage with leading AI technologies and innovative solutions at the forefront of the industry." –Data Protection Officer-Vice President

What You’ll Contribute

• Establish, maintain, and evolve FICO’s Responsible AI governance policies and internal assurance practices, including inventory and classification of AI/ML systems against EU AI Act.
• Translate evolving regulatory requirements (e.g., EU AI Act, NIST AI RMF, ISO 42001, GDPR) into internal compliance standards and processes.
• Partner with the Privacy, Security, and platform teams to ensure governance principles are embedded in technical and operational systems.
• Work with Legal, Data Privacy, Security, and Compliance teams to align on enterprise-wide AI risk mitigation strategies.
• Coordinate with business units to ensure governance practices scale across diverse use cases and markets.
• Inspire internal teams to adopt governance practices by positioning them as strategic assets for trustworthy AI.
• Support the Data Protection Officer in managing the Responsible AI Governance Program, including resource planning, reporting, and talent development.
• Collaborate on the design and delivery of AI governance literacy and training programs for technical and non-technical audiences.
• Create and communicate project plans for compliance. Track/report project-level tasks and timelines.
• Implement mechanisms to track adherence to AI governance and generate reports for leadership.

What We’re Seeking

• 15 + years of experience in software quality engineering with at least 3 years in technical leadership role.
• Demonstrated success designing and scaling governance programs across enterprise organizations.
• Familiarity with legal frameworks governing AI, data privacy, and emerging tech (e.g., EU AI Act, GDPR, ISO, NIST).
• Compliance, project management experience.
• AI, data privacy, or governance certifications (e.g., AIGP, CIPP, CIPM) are a plus.
• Ability to bridge technical and non-technical domains, translating policies into actionable practices.
• Experience with risk assessments, compliance reviews, and regulatory readiness processes.
• Excellent stakeholder engagement, communication, and change management skills.
• Familiarity with AI/ML concepts or willingness to learn.

Our Offer to You

• High performance culture promoting recognition, rewards and professional development.
• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• Competitive base salary coupled with attractive role-specific incentive plan.
• Comprehensive benefits program.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy