Gaming Systems Sales Operations Specialist

Seeking a smart, ambitious Sales Operations Specialist who is a versatile multitasker with a willingness to learn. The primary focus of this position is to partner with the sales team (local and remote) and maintain clean account data, increase sales efficiency, and develop new business processes.   This is a cross-functional role where you will work with our sales, finance, operations (both manufacturing and technical services), credit, legal, and supply chain teams.  We are seeking a team member with a passion for working with others in a dynamic environment, someone who is a problem solver with strong communication skills, and a willingness to roll up their sleeves to accomplish the shared goals of the division.   Customer Experience is at the heart of everything we do, and this role requires a passion for supporting the organization in a fast-paced, dynamic environment, creating a culture of service and delivery.  The successful applicant will be responsible for facilitating the execution of the sales process by working with commercial teams to ensure efficient operations of the entire quote-to-cash process.

• End-to-end management of sales operations, including but not limited to account and opportunity management, validating opportunities and quotes, customer engagement, and internal alignment

• Overall responsibility for:  quotes, contracts, SOWs, while ensuring all documentation is compliant with revenue and company policy; ability to review customer accounts to understand overall customer status and provide data regarding the accounts

• Audit and validate opportunities for sales and services forecasting by proactively managing existing opportunities in Salesforce

• Work inside Salesforce to provide the field organization with territory updates, quoting support, data questions, reporting/dashboards, order management, and approval submissions

• Sales order entered into the Microsoft D365 ERP System, ensuring accuracy and process alignment.

• Support the software request engagement, partnering with key stakeholders to ensure the timely delivery of software and software upgrades to meet customer expectations.

• Proactively solve sales process pain points, delivering on time requirements.

What We're Looking For

• Bachelor’s Degree preferred in business, finance, or economics, or equivalent experience

• 3+ years’ experience in sales operations

• Experience with database and ERP systems; Salesforce preferred

• Proficiency in MS Office

• Motivated to achieve outstanding results for our customers with a strong focus on Operational Excellence

• High degree of attention to detail with advanced computer skills, specifically the Microsoft Office suite

• Well-organized and responsible with an aptitude for problem-solving; strong customer service skills and excellent time management

• Ability to excel in fast fast-growing/fast-paced environment delivering accuracy while managing to the deadlines where adaptability is imperative

• Ability to prioritize workload and handle multiple projects and tasks

• Communicate clearly with critical thinking skills: both verbal and written, with a professional demeanor

• All other duties as assigned by management

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Pay Range

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. 

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.