Inside Sales Account Manager

2 Months ago • All levels • Account Management

Job Summary

Job Description

The Inside Sales Account Manager at Trend Micro is responsible for selling Trend Micro products and services to mid-size organizations within assigned territories. The role involves generating revenue through outbound calls to new or prospective customers, selling additional products to existing customers, and collaborating with channel partners. Key responsibilities include developing business, researching cloud security opportunities, understanding customer needs, converting leads into opportunities, and managing accounts. The role requires cross-functional collaboration with Customer Success, Channel & Alliances, and Sales Engineering teams. Candidates should have experience in B2B sales, and communication skills.
Must have:
  • Proven track record in B2B outbound sales.
  • Fluent verbal and written English communication skills.
  • Ability to understand customer needs and ask clarifying questions.
  • Ability to translate complex technology into business language.
  • Ability to handle objections.
  • Persistence in following up with customers.
  • Time management skills.
Good to have:
  • Understanding of cloud computing and the cloud industry.
  • Working knowledge of salesforce.com.
Perks:
  • Medical Insurance
  • Mental Health Support (EAP)
  • Yoga and Meditation sessions
  • Gym reimbursements
  • Paid Parental Leave

Job Details

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

ABOUT TREND MICRO 

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com 

POSITION OVERVIEW 

The Inside Sales Account Manager is responsible for selling Trend Micro products and services in assigned Territories to mid-size organisations. You will be responsible for generating revenue directly through outbound calling to new or prospective customers, through selling new or additional Trend Micro products to existing customers, and indirectly through our extensive network of channel partners. Trend Micro Australia supports a highly collaborative and collective learning work culture. This role requires a lot of cross-function collaboration – working closely with Customer Success, Channel & Alliances, and Sales Engineering teams.

PRIMARY RESPONSIBILITIES

  • Develop Trend Micro business within an assigned quota-bearing territory with emphasis on revenue generation to new organizations and on new sales to existing Trend Micro customers.
  • Researching companies for cloud security & enterprise cybersecurity opportunities
  • Tele-profiling existing leads and contacts and understanding customers’ pain points and requirements for cloud security solutions
  • Converting these leads into opportunities and driving them to closure independently
  • Through nurture efforts, creating higher value leads resulting in higher conversion rates
  • You will have full control over the accounts you’re assigned to and hone your sales skills

SKILLS AND EXPERIENCE 

  • Candidates must have a proven track record in an outbound sales role in a B2B environment.
  • Fluent verbal and written communications skills in English
  • The ability to listen to customers, understand their needs, and ask clarifying/probing questions to bring the conversation forward
  • The ability to translate complex technology into easy-to-understand business language
  • The ability to handle objections and find the opportunities in rejections
  • Persistence and proactivity in following up with customers
  • Time management skills juggling multiple customer conversations
  • Understanding of cloud computing and the cloud industry
  • Working knowledge of salesforce.com and the discipline to track all leads in the system

Please note: successful candidates will be required to undergo a background check and national police check.

BENEFITS OF BEING A TRENDER 

We take employee wellbeing seriously. At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. 

#LI-AD1

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

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About The Company

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.

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