IT Engineer

We are looking for an IT Engineer to architect and implement enterprise technology solutions for studio and data center operations.

• You are respectful, trustworthy, open-minded, and approachable
• You are a passionate mentor
• You strive to build positive and collaborative relationships with other teams
• You are well versed in technology trends in the industry and make a habit of staying current with leading class technologies
• You have a broad set of skills across multiple technical disciplines that are necessary to troubleshoot and perform remediation on complex issues including: Networking, Information Security, System Administration, Data Management, etc You excel at architecting, documenting and implementing secure reliable technology systems to be used by internal or external entities
• You enjoy taking ownership over major IT projects and see them through to completion
• You are familiar with a hybrid cloud infrastructure
• You can troubleshoot complex technical issues and quickly isolate problems
• You are comfortable communicating complex information to both technical and non-technical audiences

• Work both independently and as a member of a team on complex IT projects
• Own the lifecycle management of enterprise hardware (servers, storage, backup, networking equipment, etc) in our datacenter and office sites
• Forecast and document usage of datacenter compute, network, and storage to make recommendations on future growth Mentor other IT Engineers, System Administrators, and Helpdesk staff by providing high quality technical documentation and hands on mentorship
• Work with our external outsourcing partners to securely provide them with access to our development systems
• Architect and implement highly available systems on prem and/or in cloud to serve the internal studio and business needs
• Work closely with interdisciplinary teams to craft creative IT solutions for a wide variety of problem spaces
• Work as an auxiliary team member of the Information Security team for incident response and mitigation
• Ensure systems deployed are supportable at a production level by providing documentation and tooling for efficient operations
• Participate in on-call rotation, and provide escalation support as needed for team members

• Experience in IT systems design and implementation preferably in a AAA game studio environment
• Experience with Perforce management and support in a multi-site environment
• Experience supporting build system tools such as Jenkins or Horde, DDC, SNDBS, Incredibuild, etc
• Experience managing enterprise storage solutions, including both block and file level services
• Experience administrating both production and non-production environments
• Experience managing virtual machine infrastructure
• Experience with MEMCM in a multi-site environment
• Experience with Ansible or other Configuration Management solutions
• Familiarity with DevSecOps design philosophy
• Familiarity with Container orchestration using Kubernetes Familiarity operating in mixed Windows, MacOS and Linux environments

• You enjoy playing video games
• Experience with gaming-related technology like streaming systems and development hardware
• Familiarly with Server Clustering and other high availability technologies
• Experience designing and implementing networking solutions with enterprise networking hardware
• Familiarity with IPAM, infrastructure monitoring, and dashboarding
• Familiarity with ITIL Foundation conceptsx

ProbablyMonsters is a AAA independent video game company that aims to change the way games are made. We unite a diverse roster of development teams in a healthy, rewarding culture. We believe empowered creators build the most engaging games and deliver the best player experiences.

ProbablyMonsters is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Benefits:

• We provide a rich benefits package:
• Medical Coverage - health, dental, and vision paid at 100% for the employee and dependents are subsidized by the Company.
• Healthcare spending accounts, dependent care spending accounts, life and AD&D insurance.
• 401(k) with an annual contribution by the Company.
• Paid holidays and vacation, bereavement leaves, and parental leave.

Eligibility to participate in these benefits may vary for part-time and temporary full-time employees and interns with the Company.

Compensation:

• This is a full-time, benefits-eligible, exempt (salaried) position.

In addition to base pay, employees in this role may be eligible for additional incentives, such as short- and long-term incentives. Incentive compensation is not guaranteed.