IT Tester

1 Year ago • All levels • Testing

Job Summary

Job Description

We are an iconic Australian brand with a global presence, aiming to build a connected future where everyone can thrive. This role focuses on ensuring the best experience and delivering top-tier technology on our network. As an IT Tester, you will translate product specifications and business requirements into actionable test cases and plans, playing a crucial role in delivery success. You will champion the customer perspective by validating business processes and system behaviors against real-world expectations, proactively identifying any gaps that could impact customer satisfaction or trust. Responsibilities include supporting business testing strategies, collaborating with cross-functional teams, ensuring application changes align with business requirements, collaborating with DevOps teams for defect resolution, conducting regression testing, and leveraging AI-powered tools for test development. The role requires a proactive problem-solver with experience in test data management, defect reporting using JIRA, and testing web & mobile applications, AMDOCS-based systems, and Salesforce. Experience in an Agile environment and strong communication skills are essential.
Must have:
  • Translate requirements into test cases
  • Champion customer perspective
  • Collaborate with cross-functional teams
  • Conduct regression testing
  • Defect reporting and management using JIRA
  • Test web & mobile applications
  • Experience in Agile environment
Good to have:
  • Experience in Telco industry
  • End-to-end testing in order provisioning/activation
  • Test data management processes
  • AMDOCS-based systems
  • Salesforce
  • AI-driven test automation
  • Observability and SRE tools
Perks:
  • Performance-related pay
  • Access to thousands of learning programs
  • Global opportunities
  • Purchased annual leave scheme
  • Additional Telstra day off
  • Additional 30% off Telstra products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

Job Details

Employment Type

Permanent

Closing Date

21 July 2025 11:59pm

Job Title

IT Tester

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

The Role

You thrive on translating product specifications, business requirements, and technical designs into actionable business test cases and test plans—playing a key role in ensuring delivery success.

You’ll champion the customer perspective by validating that business processes and system behaviours align with real-world expectations. Your test scenarios will reflect authentic customer journeys, proactively identifying gaps that could impact satisfaction or trust.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.

Responsibilities

  • Support the development of business testing strategies and execution roadmaps for high-impact initiatives.

  • Work closely with cross-functional teams to ensure business processes are thoroughly validated, risks are identified early, and quality outcomes are delivered efficiently.

  • Ensure application changes align seamlessly with business requirements and customer journeys, delivering smooth, intuitive, and high-quality user experiences.

  • Collaborate with Senior Business Specialists and business stakeholders such as Product Owners, Business Delivery Leads, and Quality Engineering Leads to ensure test alignment.

  • Collaborate with DevOps teams to triage defects and ensure timely resolution and deployment of fixes.

  • Conduct regression testing to verify that new IT and business changes do not impact existing functionality.

  • Leverage AI-powered tools to streamline test development, improve accuracy, and enhance efficiency.

  • Support production deployments by performing business testing during fix-on-fail windows to enable rapid issue resolution.

  • Actively participate in agile ceremonies, including daily stand-ups, sprint testing, and retrospectives, while working closely with cross-functional Agile and DevOps teams.

About You

What We’re Looking for

  • You are an experienced Business and User Acceptance Tester with expertise in the Telco industry.

  • Hands-on end-to-end business testing experience, particularly in order provisioning/activation, usage, and charging across Mobile and Fixed product sets.

  • Ability to create detailed test plans and test cases from high-level design documentation, and execute them efficiently.

  • A problem-solver who enjoys debugging, troubleshooting, and improving systems to work better, faster, and smarter.

  • Highly experienced in implementing and managing robust test data management processes across complex, integrated systems to ensure accurate and reliable testing outcomes.

  • Experience in defect reporting and management using JIRA.

  • Testing background in Web & Mobile applications, AMDOCS-based systems, and Salesforce.

  • A continuous learner, eager to grow and make an impact.

  • A strong communicator, both written and verbal.

  • Passionate about improving product quality using customer feedback, product team interactions, and your own intuition.

  • Understands the difference between Business Testing and other types of testing.

  • Experience working in an Agile environment and collaborating with cross-functional teams.

  • Strong observer and analyst of production systems and user-reported incidents, proactively refining and updating business test cases to reflect real-world scenarios and emerging issues.

  • Passionate about transforming business testing by leveraging production monitoring and observability tools to drive proactive quality assurance and real-time validation.

  • Committed to enhancing product quality through continuous feedback and collaboration.

What’ll Give You Bonus Points

  • Experience building a quality-first culture and transforming business testing through innovative processes and techniques.

  • Familiarity with TDD and BDD test automation tools and frameworks.

  • Interest or experience in AI-driven test automation.

  • Experience with observability, Site Reliability Engineering (SRE), and production monitoring tools such as New Relic, with a strong focus on ensuring system performance and business continuity.

  • Experience validating Splunk dashboards, alerts, and log data to ensure accurate monitoring of business processes and system behaviours, aligned with defined business requirements and test scenarios.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

Similar Jobs

endava - Senior Java Developer

endava

Buenos Aires, Buenos Aires, Argentina (On-Site)
2 Months ago
fuse games - Senior Data Analyst

fuse games

İstanbul, Türkiye (On-Site)
3 Months ago
Optiv - Account Manager - Cybersecurity Sales

Optiv

Charlotte, North Carolina, United States (Hybrid)
1 Week ago
Grammarly - Senior Manager, Sales Engineering

Grammarly

United States (Hybrid)
2 Weeks ago
Putnam - Principal, Value Communications (HTA and Market Access)

Putnam

Kraków, Lesser Poland Voivodeship, Poland (Hybrid)
2 Months ago
Rockstar Games - Senior Software Development Engineer In Test (C#)

Rockstar Games

New York, United States (On-Site)
2 Months ago
luxsoft - Senior Manual Test Engineer

luxsoft

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Week ago
BigShip - Software Tester

BigShip

Dehradun, Uttarakhand, India (On-Site)
9 Months ago
quience - Software Development Engineer Test

quience

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Games2win - QA Test Engineer for Fashion games

Games2win

(Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Opendoor - Senior Marketing Manager, Lifecycle

Opendoor

San Francisco, California, United States (Hybrid)
2 Months ago
zoox - Manager, Technical Program Management — Software Systems

zoox

Foster City, California, United States (Hybrid)
3 Weeks ago
Alpha Sense - Senior Product Manager, AI Workflows

Alpha Sense

New York, United States (On-Site)
2 Months ago
Go Fund Me - Senior Manager, CRM Growth

Go Fund Me

United States (Remote)
2 Weeks ago
Marvell - Principal Engineer - Silicon Validation Engineer

Marvell

Santa Clara, California, United States (On-Site)
1 Month ago
Razer - Senior Audio Video Engineer

Razer

Chengdu, Sichuan, China (On-Site)
1 Year ago
NVIDIA - BGA PCB Design Engineer

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
EvenUp - Staff Backend Engineer, Growth

EvenUp

Toronto, Ontario, Canada (Hybrid)
4 Months ago
Interface AI - Principal Product Designer

Interface AI

(Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Australia

ISS Stoxx - Head of Data Operations

ISS Stoxx

Sydney, New South Wales, Australia (On-Site)
2 Months ago
Reach games studios - Executive Producer

Reach games studios

Sydney, New South Wales, Australia (Remote)
3 Months ago
easygo - Staff Software Engineer - Kick

easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
Canva - Software Engineer - Frontend

Canva

Adelaide, South Australia, Australia (Remote)
2 Weeks ago
Figma - Designer Advocate

Figma

Sydney, New South Wales, Australia (On-Site)
1 Month ago
Nine - Social & Community Editor - Sport

Nine

North Sydney, New South Wales, Australia (On-Site)
3 Weeks ago
Autodesk - Software Engineer

Autodesk

North Sydney, New South Wales, Australia (On-Site)
1 Month ago
Electronic Arts - Director, Game Product Management

Electronic Arts

Melbourne, Victoria, Australia (Hybrid)
1 Month ago
Google - Software Engineer, Android, Photos

Google

Sydney, New South Wales, Australia (On-Site)
3 Months ago
easygo - Senior Software Development Engineer - Engagement

easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Testing Jobs

White Hat Gaming - QA Tester (Junior)

White Hat Gaming

United States (Remote)
3 Years ago
Qualcomm - Sr Staff Engineer-CPU Software Test Engineer (Server)

Qualcomm

Bengaluru, Karnataka, India (On-Site)
2 Months ago
HCL Tech - Senior Test Specialist with Testing Tools and Test Automation (EMB),selenium,java

HCL Tech

California, United States (On-Site)
2 Months ago
Keywords Studios - Junior AI Tester

Keywords Studios

Silesian Voivodeship, Poland (On-Site)
4 Months ago
Apple - Software Development Engineer in Test - Lead Engineer

Apple

Cupertino, California, United States (On-Site)
2 Months ago
Keywords International - Internship Game Tester

Keywords International

Gurugram, Haryana, India (On-Site)
3 Weeks ago
ARHS - Mid-Senior Manual Tester

ARHS

Athens, Greece (On-Site)
8 Months ago
kooapps - Quality Assurance Tester

kooapps

Makati City, Metro Manila, Philippines (On-Site)
1 Year ago
FunPlus - Development Tester (Gaming)

FunPlus

Lisbon, Lisbon, Portugal (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Melbourne, Victoria, Australia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Melbourne, Victoria, Australia (On-Site)

Strathpine, Queensland, Australia (On-Site)

Caloundra, Queensland, Australia (On-Site)

View All Jobs

Get notified when new jobs are added by Telastra

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug