Operations Specialist, Regional
Job Summary
Job Description
World Relief is seeking a compassionate Operations Specialist for its Chicagoland office. This role supports the effective use of operational resources to enhance daily organizational functions. Responsibilities include administrative support such as cell phone system coordination and business card management. The role also oversees vehicle scheduling and maintenance for staff and interns, ensuring safe, efficient, and cost-effective transportation. Key duties involve assisting with new processes, preparing ID badges, coordinating business cards, managing staff directories, acting as a liaison for cell phones, and assisting with short-term projects. Additionally, the position develops and improves transportation policies, monitors documentation and safety standards, manages traffic violations, liaises with insurance, manages vehicle booking software, conducts driving tests, and maintains fleet vehicle inventory. A valid driver's license and ability to drive passenger vans are required, along with proficiency in Microsoft Office Suite and strong organizational skills.
Must have:
- Valid driver's license for 3+ years
- Ability to drive 10-15 passenger vans
- Knowledge of Microsoft Windows 365
- Strong organizational and problem-solving skills
- Mature Christian faith and commitment to mission
- Desire to serve and empower the church
Good to have:
- Bachelor's degree or equivalent experience
- Minimum two years of related work experience
- Cross-cultural work or life experience
Perks:
- Competitive benefits package
- Employee discount program
1 skill required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
This position supports the effective use of World Relief Chicagoland’s operational resources to enhance daily organizational functions. Responsibilities include administrative support such as cell phone system coordination and business card management. The role also oversees vehicle scheduling and maintenance for staff and interns in the Chicagoland offices, ensuring safe, efficient, and cost-effective use of transportation resources.
- Administrative Assistance
- Assist with the implementation of new processes and procedures
- Prepare ID badges and office desk signs.
- Coordinate employee business card development and ordering
- Manage Chicagoland Staff Directory, including quarterly distribution to front admin staff.
- Liaison for cell phone distribution and portal maintenance
- Assist with short-term projects as necessary.
- Other duties as assigned.
- Vehicle Maintenance
- Develops, implements, and improves transportation policies and procedures
- Processes transportation documentation and monitoring drivers' logbook entries
- Ensures all vehicles are inspected and maintained to ensure safety and efficiency
- Monitors compliance with WRC transportation regulations and safety standards.
- Traffic violation management
- Liaises with insurance companies and HO when necessary
- Manages vehicle booking software
- Conducts driving tests for staff and interns
- Maintains Fleet vehicle inventory
- Safely and successfully drives 10-15 passenger vans.
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Valid driver’s license 3 years minimum
- Ability to drive 10-15 passenger vans
- Knowledge of Microsoft Windows 365 (Excel, Word, Outlook and PowerPoint).
- Strong organizational skills, good problem-solving skills, adaptable and proactive
- Knowledge, Skills, Abilities, and Others required to complete the essential job functions
- Bachelor’s degree or equivalent combination of education and experience with a history of progressively increasing responsibility and accomplishments.
- Minimum of two years related work experience is strongly preferred
- Cross-cultural work or life experience
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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