Outsourcing and Third Party Risk Lead, EU

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍Dublin, Ireland | 💰salary will be dependent on experience, share options + Benefits | Hear from the team ✨

⭐Our EU team

We are looking for an experienced Outsourcing & Third-Party Lead to develop, implement and oversee Monzo's third-party and outsourcing activities in Europe. The Outsourcing & Third-Party Lead is responsible for overseeing the outsourcing framework, ensuring compliance with regulatory requirements and managing both intra-group and external third-party service providers. This role involves developing and implementing governance structures, mitigating risks, and optimising third-party relationships to drive operational efficiency and strategic value. This role reports to the Chief Operating Officer, Monzo Europe. 

🔑 You’ll play a key role by...

• ​​Leading the development and maintenance of Monzo’s outsourcing and third-party risk management framework, ensuring stringent compliance with regulatory requirements and internal policies
• Overseeing the full lifecycle of outsourcing arrangements, including due diligence, contract negotiations, performance monitoring, and contract termination processes
• Acting as the primary liaison between internal stakeholders and third-party service providers, driving commercial value through strategic negotiations and strong partnerships
• Managing the outsourcing register, and maintaining a meticulous record of all intra-group and external third-party arrangements
• Collaborating with Legal, Risk & Compliance, and Group teams to establish and maintain robust controls and contractual protections
  
  

🤩 We’d love to hear from you if…

• You have considerable experience in outsourcing, vendor management, risk management, or compliance, preferably within a regulated industry
• You possess strong knowledge of outsourcing regulations, third-party risk management frameworks, and regulatory expectations
• You excel in contract negotiation, risk assessment, and governance frameworks
• You have a keen eye for detail and exceptional organisational skills, allowing you to manage multiple outsourcing relationships with ease
• You thrive in a fast-paced environment and are passionate about financial technology, motivated by the opportunity to be at the forefront of banking transformation in Ireland and the EU

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰 Salary will be dependent on experience ➕share options

📍 This role is based in our Dublin office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team

🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

📚€1,200 learning budget each year to use on books, training courses and conferences.

🏥Private healthcare scheme

💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%

💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling

🌈 The application journey has 3 key steps

• 30 min phone call with the recruiter
• 2 hours of behavioural and technical interviews
• Final call with our COO, EU

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊