Senior Designer

1 Month ago • 5-7 Years • Design • $80,000 PA - $80,000 PA

Job Summary

Job Description

As a Senior Designer, you will collaborate with writers, researchers, product specialists, and engineers to create user-friendly and forward-looking products. Your focus will be on innovation, new product areas, strategic initiatives, partnerships, and creative vision. You will oversee multiple initiatives from insight to launch across various platforms and devices, aiming to advance the mission of connection and belonging. You will also champion high design standards and accountability, mentor a team of designers, and anticipate business challenges to create product solutions.
Must have:
  • 5-7 years of experience
  • Excellent visual and interaction skills
  • Define and lead design process
  • Accurately scope work
  • Motivate and drive teams
  • Help teams navigate ambiguity
  • Systems-thinker
  • Design platforms and systems
  • Manage research and writing collaboration
  • Strong storytelling and communication skills
Good to have:
  • Experience with making complex information digestible
  • Experience with 0 to 1 product design
  • Experience redesigning major product elements
Perks:
  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Summer Fridays
  • Impact and Inclusion Board
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

The community you will join:
As a Senior Designer, you will partner with supporting disciplines such as writers, researchers, product specialists and engineers to build beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning both the online and offline experiences we create for our community.


The difference you will make:

This Senior Designer will be focused on innovation, both near-term and long-term.  The focus of this team will be on new product areas, launches, strategic initiatives and partnerships and creative vision. You will oversee multiple initiatives from insight to strategy, to launch across all platforms and devices that advances our mission of connection and belonging. As a design thought leader across multiple product areas, you hold high design standards and accountability for the work. 


A typical day:
 • Support and shape the evolution of the client's platform from a design perspective; ensure consistency with, and contribute to, our brand architecture and product architecture.
• Partner with Product Managers, Engineers, Data Scientist, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.
• Influence decision making through a clear point of view and define and solve highly complex problems autonomously.
• Provide indirect leadership and mentorship for a team of designers through the end-to-end interaction and visual design of products and services for a global audience.
• Anticipate business challenges and independently create product solutions. Indirectly lead the work of a team of talented designers, writers, program managers, researchers, product managers and engineers as the defacto creative director of innovative projects
• Build strong relationships with leaders inside and outside of core product teams; strong communication and executive stakeholder management skills.
• Have a keen understanding of the technological, business and user opportunities and constraints.
• Scopes project work (in partnership with PMs and engineers) and helps define the design process and timeline.


 

Your expertise:

  • 5-7 years of experience.
  • Excellent visual and interaction skills and craft.
  • Defines the design direction and process and can lead others through it.
  • Can accurately scope their work as well as their teammate's.
  • Can effortlessly motivate and drive small to medium teams to transform a product.
  • Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
  • Systems-thinker with the ability to think beyond the pixels and design for offline experiences.
  • Experience with making complex information, tools, and services easily digestible for your audience.
  • Experience designing platforms and systems.
  • Experience managing and collaborating with research and writing  disciplines.
  • 0 to 1 experience or experience redesigning major elements of product, experience or service design.
  • Strong storytelling, presentation, communication and stakeholder management skills.

 

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Impact and Inclusion Board with 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts



 

 

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$80,000 - $80,000 CAD

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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