Senior Product/UX Researcher

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role  As a Senior Product Researcher at Highspot, you will influence decision-making at all levels to ensure we meet user needs, market expectations and business goals. Responsibilities

• Foster a user-centric and data-centric culture, ensuring that product development is grounded in a deep understanding of user needs, preferences and behaviors
• Scope and drive end-to-end research projects, from research road mapping, study planning, execution, analysis, and socialize insights that influence decisions. 
• Leverage analytics dashboards to understand user behavior and drive business value. 
• Proactively partner with leadership to influence our roadmap.

Required Qualifications

• 5+ years conducting research in user experience, product design or product marketing. 
• Expert understanding of multiple qualitative and quantitative research methodologies.
• Strong ability to lead complex projects with positive business outcomes.
• Proven record of championing user and data-centric culture across partners and stakeholders. 
• Excellent communication, presentation and collaboration skills.
• Highly desired: Experience leveraging data analytics / behavioral data tools (e.g. Tableau, Looker, Amplitude, etc.) to craft holistic and contextual insights.

#LI-NG1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.