Software Engineering Manager - Content Access Platform

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As an Engineering Manager, you’ll guide an engineering team through all the phases of the software development and operations lifecycle. You’ll also serve as a people manager, mentor, and coach for the engineers, overseeing performance management, growth opportunities, and accountability.

The services that power our games at Riot allow millions of players around the globe to play together every day. As a Software Engineering Manager within the Content Access Platform group of teams, you will lead the engineering team that builds and operates product configuration pipelines and tooling which enable game teams to successfully ship content to players. You will partner with customer teams on each Riot game, central technology teams, and teams in Tencent to ensure we are making excellent decisions, upholding a high quality bar, and operating efficiently in service of those players. You will report to the Software Engineering Manager for the Content Access Platform group of teams.

Responsibilities

• Manage a team of 6-10 Software and QA Engineers; coaching them, providing performance management, identifying growth opportunities, and ensuring positive results
• Partner and collaborate with Product Leads, Delivery Leads, and Technical Leads within the team and within Content Access Platform to align on the plan the team executes against
• Align with service teams across Content Access Platform, and the wider Player Platform business unit, on product configuration pipelines and tooling, and best practices for using them
• Support the technical vision and roadmap by allocating engineers and skill sets to meet goals and deliver results
• Own the interviewing and onboarding process for new engineering team members
• Be accountable for the technical health of the products owned by the team
• Stay hands-on with the team's tech, overseeing the technical design and deliverables of the team and working with the team's technical leadership
• Regularly engage with the codebase by participating in code reviews and non-critical tasks
• Build healthy relationships with other engineering teams across Riot globally, in order to foster cross-team collaboration
• Connecting with key stakeholders virtually in Los Angeles every week, overlapping with US operating hours
• Own and operate live services, meeting reliability expectations, handling emergent issues, and supporting engineers during on-call troubleshooting
• Make time to connect with key stakeholders virtually in Los Angeles, CA every week during US operating hours

Required Qualifications

• Bachelor's or Master’s degree in Computer Science or a related field, or equivalent professional experience
• 5+ years experience as a Software Engineer, preferably on technical product teams that built tooling for services and APIs
• 2+ years experience directly leading an engineering team either as an Engineering Manager or Technical Lead
• Experience managing engineers and actively participating in their growth and development
• Experience recruiting candidates and growing an engineering team
• Experience with distributed systems, microservices, and software at a high scale
• Experience operating and maintaining live services, including handling emergent issues and on-call troubleshooting
• Ability to work non-standard hours including evening hours to overlap with Los Angeles timezone

Desired Qualifications

• Experience building services using Java, Kotlin, or Go
• Experience developing using cloud infrastructure (such as AWS, GCP), using containers and orchestration (such as Docker, Kubernetes), managed using infrastructure as code (such as Terraform, Ansible)
• Experience with CI/CD pipelines (such as GitHub Actions, Jenkins)
• Experience with relational databases (such as MySQL)
• Experience with event driven architectures and technologies (such as Kafka)
• Experience with web-based UIs

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks

We offer medical and dental plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

Let's Thrive Together

Because together we are better. It's our policy to provide equal employment opportunities for all applicants and members of Riot Games.

We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't fully meet every single one of the requirements for a particular role, there's always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you! Don't forget to include a resume. We receive many applications, but we'll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.