Strategy & Operations Analyst

Description

Summary

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.

We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices.

We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role overview

We are looking for a tech-savvy Strategy & Operations Analyst to support Kuda’s leadership team in delivering on high-priority initiatives and driving operational excellence. This role is ideal for someone who thrives in fast-paced environments, enjoys solving ambiguous problems, and is motivated by impact.

You will play a key role in driving alignment across teams by supporting OKR tracking, leading quarterly business reviews, improving our Notion-based operating system, and providing analytical insights to support decision-making.

This is a high-impact role with direct exposure to leadership and critical business decisions.

Responsibilities:

• Support company-wide OKRs, helping teams define objectives, track progress, and stay focused on strategic goals.
• Coordinate Quarterly Business Reviews, ensuring effective progress reviews, early identification of blockers, and clear next steps.
• Manage and improve Kuda’s internal operating processes, leveraging Notion and other tools to optimise dashboards, templates, and team workflows.
• Identify and drive continuous improvement, optimising processes and introducing efficiencies across teams.
• Provide analytical and operational support to leadership, turning data into actionable insights to inform key decisions.

Requirements

• 2-3 years experience in consulting, strategy, business operations, or fast-paced startup environments.
• Strong organisational and project management skills, able to manage multiple initiatives end-to-end.
• Tech-savvy mindset with solid proficiency in tools like Notion, Google Sheets/Slides, and a proactive approach to adopting new tools.
• Analytical thinking with the ability to translate data into clear recommendations.
• Excellent written and verbal communication skills, with confidence engaging senior stakeholders.
• Self-starter attitude, comfortable taking ownership and driving outcomes independently.
• Bonus points for experience in fintech, operational excellence, or strategy roles in high-growth environments.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

💜A great and upbeat work environment populated by a multinational team

👴Pension

📈Career development & growth

😁Competitive annual leave plus bank holidays

🎁Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)

💯Group life insurance

💖Medical insurance

🎁Well-fare package (Wedding, Compassionate and etc)

✅Perkbox

🏃‍♀️Goalr - employee wellness app

🥇Award winning L&D training

💒 We are advocates of work-life balance, working in a hybrid in office schedule