Technical Program Manager, Product Localization

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Come and join the team responsible for localization at Netflix! We are a passionate team dedicated to bringing the Netflix experience to international markets. We are looking for a highly motivated localization program manager who is excited to ensure that the Netflix experience is global and local worldwide across the entirety of our consumer-facing product including gaming.

In this role, you will manage and prioritize our large metadata localization space which serves all Netflix consumer offerings from Live to Streaming to Games.  You will collaborate closely with your fellow Localization Program Managers, Product & Engineering as well as different functions within Globalization to understand diverse business needs and set us up for current and future success.  This is an opportunity to work at the interception of both the user experience and shows on our service. You will develop and manage the localization strategy & roadmap, schedules, implications and tradeoffs on a large budget as well as quality; all to guarantee the successful launch of the Netflix experience and content internationally.  

The environment is fast-paced with competing priorities as you connect the dots across the multiple stakeholders across the business.  You will thrive on shaping multiple conversations and needs into tangible deliverables and demonstrate excellent problem-solving skills and ability to work through ambiguity comfortably and effectively. The right mix of organizational and communication skills is key to success. Attention to detail and a proven ability to manage priorities are also essential. 

You will use your experience & education in:

• Defining the best localization strategy upstream that guarantees the most effective and efficient launch of Netflix experience in all languages. 

• Managing localization pipelines in line with business needs, collaborating with other Program Managers, Engineering and Product.

• Fostering relationships and partnering with key stakeholders to develop localization strategy and roadmap for your area.

• Establishing and ensuring high quality localization standards, while overseeing the program for your component end to end, from Innovation to QC needs. 

• Evangelizing and scaling Globalization to all cross functional stakeholders.

• Driving Language and feature launches & their prioritization and appropriate tactics, or the analysis of large scale innovation projects.

• Gathering, analyzing & reporting on the data; looking for opportunities to optimize on workflows, inefficiencies or customer issues that have been reported.

• AB Test analysis, influence & Globalization participation that drives international acquisitions & viewership.

Required Experience/Skills:

• Bachelors or Masters degree in Languages, Localization,  International studies,  Business management, technology management, Communication studies or equivalent experience is applicable.

• 10-15+ years experience in localization working on language launches, global software launches, creative content and/or subtitle localization.

• 10+ years of production or program management at senior levels.

• Ability to lead large scale technical, and cross functional programs to delivery.

• Solid in-depth knowledge of internationalization and localization is a plus.

• Working knowledge of industry standard localization tools.

• Fluency in a non-English language is a plus.

• Exposure/experience with product/streaming is a plus.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $370,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Netflix is a unique culture and environment.  Learn more .

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.