Traditional Chinese Operations Intern

undefined ago • 3 Years + • Operations

Job Summary

Job Description

This internship role involves participating in the operation of game products in Hong Kong, Macao, and Taiwan, including content configuration and user questionnaire analysis. The intern will also manage customer complaint distribution and oversee Traditional Chinese localization processes. Candidates should have a Bachelor's degree or above, aim for a career in gaming, and be familiar with ACG culture and the HK/Macau/Taiwan game markets.
Must have:
  • Participate in executing game operation plans for HK/Macau/Taiwan.
  • Assist in configuring version-oriented content.
  • Configure and analyze Traditional Chinese user questionnaires.
  • Provide valuable info for product R&D and distribution.
  • Manage customer complaint distribution for HK/Macau/Taiwan.
  • Liaise with customer service and other departments.
  • Ensure overall quality of customer complaints.
  • Distribute and accept Traditional Chinese localization requirements.
  • Follow up on the entire Traditional Chinese LQA process.
  • Bachelor's degree or above.
  • Able to intern for more than 3 months.
  • Aim for a career in the gaming industry.
  • Familiar with ACG culture.
  • Understand HK/Macau/Taiwan game markets and players.
Good to have:
  • Rich experience in multi-platform games
  • Proficient in reading and using Traditional Chinese
  • Proficient in using SPSS and other statistical analysis tools
  • Sincere and down-to-earth
  • Proactive
  • Strong sense of responsibility
  • Strong learning ability

Job Details

Job Description

1. Participate in the execution and implementation of game product operation plans in Hong Kong, Macao, and Taiwan, assisting in the configuration of version-oriented content;

2. Responsible for the configuration and feedback analysis of Traditional Chinese user questionnaires, providing valuable information for product research and development and distribution;

3. Responsible for the distribution of customer complaints in Hong Kong, Macao, and Taiwan, liaising with the customer service team and other departments, and ensuring the overall quality of customer complaints;

4. Responsible for the distribution and acceptance of Traditional Chinese localization requirements, and following up on the entire Traditional Chinese LQA process.

Job Requirements

1. Bachelor's degree or above, able to intern for more than 3 months preferred;

2. Aiming for a career in the gaming industry, familiar with ACG culture, rich experience in multi-platform games preferred;

3. Understanding of Hong Kong, Macao, and Taiwan game markets and players, proficient in reading and using Traditional Chinese preferred;

4. Sincere and down-to-earth, proactive, strong sense of responsibility and learning ability, proficient in using SPSS and other statistical analysis tools preferred.

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Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, Shanghai, China (On-Site)

Shanghai, Shanghai, China (On-Site)

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