Travel and Expense Administrator II
Job Summary
Job Description
Responsible for auditing expense reports, corporate credit card processes, and out-of-pocket expenses against expense management system data and statements. Provides support for travel bookings. Duties include auditing employee expense reports for accuracy and compliance with company Travel & Expense policies, investigating and resolving discrepancies, managing employee inquiries via email and chat, and training new travelers and corporate card users. Also involves maintaining process and user documentation, coordinating with travel partners, and assisting employees with travel-related queries.
Must have:
- 4-6 years analytical experience
- Basic understanding of CONCUR, Workday audits
- Strong customer service
- Audit expense reports for accuracy
- Investigate and resolve discrepancies
Good to have:
- Experience in Travel & Expense roles
- Knowledge of corporate T&E policies
- Communicate effectively
- Train new users
- Maintain process documentation
2 skills required
Job Details
Job Description Summary
Responsible for auditing expense reports, corporate credit card processes, and out-of-pocket expenses against expense management system data and statements, while providing support for travel bookings.
Job Description
- Qualifications & Experience
- 4-6 years of analytical experience, preferably in Travel & Expense roles.
- Basic understanding of CONCUR, Workday audits, and corporate T&E policies.
- Strong customer service and communication skills to handle employee queries.
- Ability to investigate and resolve audit-related issues efficiently.
Key Responsibilities
- Audit employee expense reports for accuracy and compliance with company Travel & Expense policies.
- Investigate and resolve discrepancies in expense reports.
- Manage inquiries from employees via email and chat, providing quick and professional responses regarding expense policies and procedures.
- Train new travelers and corporate card users on the Expense Reporting system, ensuring adherence to corporate policies.
- Maintain process and user documentation, ensuring timely updates as needed.
- Coordinate with travel partners to ensure systems are up-to-date and aligned with the program.
- Assist employees with travel-related queries to provide seamless support.
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