VIP Host, Arizona

5 Minutes ago • 3 Years + • Education • Account Management

About the job

Job Description

As a VIP Host at DraftKings, you will cultivate relationships with high-engagement players, executing their VIP engagement strategy. Responsibilities include exceeding engagement targets, assisting in user reactivation, managing a promotional budget, compiling player feedback for platform improvements, and ensuring adherence to VIP policies, including responsible gaming. The role demands strong relationship-building skills, data analysis capabilities, and comfort in a fast-paced environment. Experience in sports betting, gaming, and customer service is crucial. The role involves travel and weekend work.
Must have:
  • Strong relationship building skills
  • 3+ years customer-facing experience
  • Sports betting & gaming experience
  • Data analysis & decision-making
  • Adherence to VIP & responsible gaming policies
Perks:
  • Bonus
  • Equity
  • Benefits

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

  • Create strong, authentic, and trusted player relationships.

  • Exceed engagement and service level performance targets.

  • Assist in reactivation efforts to re-engage inactive users.

  • Effectively distribute an allotted promotional budget.

  • Compile player feedback to support improvements to the platform and identify commercial opportunities.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.
     

What you’ll bring

  • Experience with sports betting, gaming economies, and player behavior.

  • 3+ years of experience in a customer-facing role.

  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

  • Analyze data and trends to make quick and confident decisions.

  • Willingness to travel and work nights and weekends.

#LI-AH1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
View Full Job Description
$68.0K - $85.0K/yr (Outscal est.)
$76.5K/yr avg.
United States

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

Missoula, Montana, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

Sofia, Sofia City Province, Bulgaria (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

United States (Remote)

View All Jobs

Get notified when new jobs are added by DraftKings

Similar Jobs

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Procore Technologies - Staff IT Systems Engineer

Procore Technologies, India (On-Site)

Com2us Corporation - Community Manager – Germany (m/f/x)

Com2us Corporation, Germany (On-Site)

Netflix - Director, Production, Benelux

Netflix, Netherlands (On-Site)

Trendyol - Data Engineer

Trendyol, Türkiye (Hybrid)

Pocket Worlds - Manager, User Acquisition

Pocket Worlds, United States (On-Site)

Joyteractive - Creative Producer

Joyteractive, Poland (Remote)

Keywords Studios (Player Support) - Strategic Account Manager

Keywords Studios (Player Support), United Kingdom (Hybrid)

Aristocrat Gaming - Affiliate Account Manager - Spanish Speaking

Aristocrat Gaming, Malta (Hybrid)

Get notifed when new similar jobs are uploaded

Jobs in United States

Info Stretch - Network Engineer

Info Stretch, United States (On-Site)

Paypal - Staff Machine Learning Engineer

Paypal, United States (Hybrid)

Rockstar Games - Set Builder - Long Island

Rockstar Games, United States (On-Site)

Next Level Business Services - SAP PI/PO LEAD

Next Level Business Services, United States (On-Site)

BigID - RVP Sales, Northeast

BigID, United States (Remote)

Fanatics - Director of Finance (Wholesale Division)

Fanatics, United States (Hybrid)

Luxoft - Senior .Net Software Developer in Test

Luxoft, United States (Remote)

Google - Logistics Operations Manager

Google, United States (On-Site)

Onward Search - Digital Copywriter (Contract)

Onward Search, United States (Hybrid)

Activision - Staff Software Engineer - Activision Blizzard Media

Activision, United States (On-Site)

Get notifed when new similar jobs are uploaded

Education Jobs

Saviynt - Director, Partner Enablement

Saviynt, Singapore (Hybrid)

Aspire and Succeed HR - Creative Design Director

Aspire and Succeed HR, India (On-Site)

Tesla - Technical Training Instructor

Tesla, Israel (On-Site)

Google - Customer Experience Lead

Google, (On-Site)

CAE - A220 Instructor

CAE, Australia (On-Site)

Canva - Agency Partner Lead

Canva, United States (Remote)

Tesla - Non Technical Trainer

Tesla, United Kingdom (On-Site)

RealXP Lab - Industry Mentor, Game Development

RealXP Lab, United States (Remote)

Get notifed when new similar jobs are uploaded