Account Executive
Job Summary
Job Description
The Senior Account Executive at Barracuda Networks manages a portfolio of SME accounts, driving sales growth through cross-selling and upselling. Responsibilities include strategic communication, collaboration with internal/external teams, sales reporting, pipeline development, client relationship building, mentoring junior staff, and ensuring customer satisfaction and retention. The role requires acquiring and building relationships with SME accounts, identifying cross-selling/upselling opportunities, collaborating with internal teams, preparing detailed reports, utilizing performance insights to improve processes, exceeding sales objectives, developing go-to-market strategies, nurturing high-value accounts, mentoring junior staff, and applying expert knowledge of inside/outside sales concepts.
Must have:
- 5-8 years Account Management/Sales experience
- SME account management expertise
- Cross-selling and upselling skills
- Strong communication and reporting skills
- Client relationship building and retention
- Mentoring and team building capabilities
Perks:
- Internal mobility
- Equity in the form of non-qualifying options
Job Details
Req ID: 25-565
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envisage yourself at Barracuda:
The Senior Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.
What you'll be working on:
- Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories
- Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
- Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
- Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
- Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
- Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
- Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
- Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team
- Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
- Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
- Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates
What you'll bring to the role:
- Ideally between 5-8 years of experience in Account Management, Sales, Sales Operations or equivalent
- Account Management
- Consultative Selling
- Industry Expertise
- Sales Processes
- Cold Calling
- Customer Centric Mindset
- Effective Delegation
- Time Management
- Resource Planning & Allocation
Behavioral Skills:
- Cross-Functional Collaboration
- Effective Communication
- Empathy
- Customer Focus
- Adaptability
- Critical Thinking
- Conflict Resolution
- Team Building
What you’ll get from us:
A team where you can voice your opinion, make an impact, and where you and your experiences are valued. Internal mobility – there are opportunities for cross training and the ability to attain your
next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.
#LI-Remote
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