Account Manager, Digital Natives, Large Customer Sales

1 Day ago • 2 Years + • Business Development

Job Summary

Job Description

This Account Manager role at Google focuses on Digital Natives within the Travel vertical in Indonesia. Responsibilities include managing customer relationships, identifying needs, implementing and optimizing advertising campaigns, expanding campaigns, ensuring product adoption, and maintaining account hygiene. You'll craft tactical plans, find solutions to meet business objectives, troubleshoot customer issues, and promote long-term growth. Fluency in English and Bahasa Indonesia is crucial. The role requires strong communication, analytical, and relationship-building skills to advise clients on Google's diverse product offerings and help them achieve their advertising goals. This is a full-time position based in Jakarta, Indonesia.
Must have:
  • 2+ years digital advertising/sales experience
  • Fluent in English & Bahasa Indonesia
  • Campaign implementation & optimization
  • Customer needs identification & solution delivery
  • Account management & relationship building
Good to have:
  • Business portfolio management experience
  • Effective questioning & objection handling
  • Strategic thinking & problem-solving skills
  • Project management skills
  • Thought leadership & stakeholder influence

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Bahasa Indonesia fluently to communicate with Indonesian speaking customers.

Preferred qualifications:

  • Experience managing a business portfolio in business development, customer relationship and servicing.
  • Experience with business techniques including effective questioning, and objection handling.
  • Ability to influence stakeholders through thought leadership.
  • Ability to think strategically about complex issues and develop recommendations and action plans.
  • Ability to work seperately and manage multiple projects, with excellent problem-solving and project management skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will work with customers in Digital Natives focused on the Travel Vertical to help protecting and growing in-quarter business, identifying customers needs and translating the objectives into action through campaign implementation, optimization and troubleshooting, product adoption and core account hygiene.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Leverage the understanding of advertising to manage customers in Digital Natives, focusing on the Travel Vertical.
  • Identify customer needs and translating the objectives into action through campaign implementation, optimization, campaign expansion, product adoption and account hygiene.
  • Craft and execute a tactical plan for managed accounts, identify the right solutions to meet the business objectives.
  • Optimize campaigns according to customer needs in order to promote long-term growth and help to troubleshoot on customer issues.

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