Business Development Manager

About the Role:

As the Business Development Manager at Mondrian Gold Coast, you will be a creative innovator and disruptor, challenging the status quo to drive success. Your dynamic and results-driven approach will be essential in identifying new business opportunities, forging strong relationships with potential clients, and driving revenue growth through strategic partnerships and sales initiatives.

Main Duties/Responsibilities:

• Develop and grow key accounts within the following market segments: MICE, Corporate, Sporting, Niche/other segments as directed by Director of Sales.

• Identify and pursue new business opportunities, including but not limited to corporate accounts, group bookings, and event partnerships.

• Create and implement a comprehensive business development strategy to achieve sales targets and expand market presence.

• Build and maintain strong relationships with key stakeholders, including corporate clients, event planners, travel agents, and industry influencers.

• Negotiate contracts and agreements that align with the hotel's business objectives and revenue goals.

• Conduct site inspections showcasing the property to new and existing clients.

• Collaborate closely with the marketing and operations teams to create compelling sales pitches, promotional materials, and campaigns.

• Monitor industry trends, competitive landscape, and market developments to identify opportunities for growth.

• Represent Mondrian Gold Coast at industry events, trade shows, and networking functions to enhance brand visibility and generate leads.

• Prepare regular sales reports and forecasts for senior management, highlighting achievements, challenges, and opportunities.

About You

Experience and Skills:  

• Proven experience in business development, sales, or account management within luxury hospitals or related industry.

• Strong understanding of sales strategies and techniques, with a track record of achieving revenue targets.

• Excellent negotiation, communication, and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Proficiency in Microsoft Office Suite.

• Experience in Opera PMS and Sales systems such as ANAIS, Cvent, and Delphi is highly desirable.

Competencies

• Confident and articulate communication, to creating belonging with guests and colleagues.

• Time management skills with the ability to multitask.

• Ability to work independently and demonstrated initiative in a dynamic environment.

• You are humble and open to ideas. We leave our ego at the door and help get things done. 

• Strong personal integrity.

• Entrepreneurial spirit with drive, ambition and high level of energy.

• Good interpersonal skills with ability to communicate with all levels of team members.

• Flexible and able to embrace and respond effectively to change.

• Role model in Ennismore values culture.