Clan Operations Coordinator (World of Warships)

1 Minute ago • 2 Years + • Operations

Job Summary

Job Description

Wargaming is seeking a Clan Operations Coordinator for World of Warships in Belgrade. This role involves direct work with the Clan Special Test program, coordinating closed tests, and interacting daily with volunteers. You will collaborate closely with the development team to plan tests, arrange schedules, collect feedback, and work on clan-related features. The coordinator acts as the main contact between product and volunteers, providing support, preparing announcements, and relaying feedback. Responsibilities also include maintaining and improving operational processes and fostering collaboration among volunteer programs within World of Warships.
Must have:
  • Direct work with the Clan Special Test program
  • Work closely with the development
  • Be the main contact for synchronization between product and volunteers
  • Maintaining and improving CST program operational processes
  • Facilitate ongoing and fruitful collaboration between different volunteer programs inside World of Warships
Good to have:
  • Game industry experience
  • Russian language
  • Community management experience
  • Good Excel skills
  • Passion for Naval Games or Military History
Perks:
  • Annual leave of 20 working days (additional days based on years of service at Wargaming: up to 25 days)
  • Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
  • Sick Leave Compensation, Maternity Leave Benefits
  • Premium Private Health Insurance
  • Career development and education opportunities within the company
  • English clubs and platform for learning languages
  • Mental well-being program (iFeel)
  • Commuting allowance
  • Company events
  • FitPass membership
  • Discounts for employees
  • Personal Gaming Account
  • Coffee, fruits, and snacks in the office
  • On-site canteen with subsidized prices for food and drinks
  • Seniority Awards
  • Referral program - you can recommend the best talents to the Company and receive a reward

Job Details

Job Overview

Wargaming is looking for a Clan Operations Coordinator to work on World of Warships in our Belgrade office.

We are looking for a good communicator with logical thinking, to work with our volunteer external testing programs.

What will you do?

  • Direct work with the Clan Special Test program — a dedicated group of volunteers who are involved in testing new features in development, which includes — but is not limited to — arranging different types of closed tests and interacting with volunteers on everyday basis
  • Work closely with the development:
  • Discussing and planning tests of features under development
  • Arranging testing schedule
  • Collecting test feedback and bug reports to development
  • Working together with developers on Clan related topics and features
  • Be the main contact for synchronization between product and volunteers:
  • Providing information and technical support to volunteers
  • Preparing upcoming test announcements and documentation
  • Providing feedback on feedback from development
  • Maintaining and improving CST program operational processes
  • Facilitate ongoing and fruitful collaboration between different volunteer programs inside World of Warships

What are we looking for?

  • Deep knowledge of World of Warships and a good record of game experience is a must. We expect you to have at least 3000 battles in World of Warships PC
  • We are looking for a good communicator with logical thinking, and the ability to understand the needs of players and combine them with business goals
  • Fluent English — written and spoken — B2 or higher
  • 2+ years of experience working with teams and effective collaboration
  • Several years of active online PC gaming
  • High level of critical thinking
  • Good collaboration skills
  • Proactivity and self-driven

What additional skills will help you stand out?

  • Game industry experience
  • Russian language - will be a plus
  • Community management experience
  • Good Excel skills
  • Passion for Naval Games or Military History

Work mode

Onsite during probation period, in hybrid mode (3 days from office + 2 days from home) after probation period.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

  • Annual leave of 20 working days (additional days based on years of service at Wargaming: up to 25 days)
  • Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
  • Sick Leave Compensation, Maternity Leave Benefits
  • Premium Private Health Insurance
  • Career development and education opportunities within the company
  • English clubs and platform for learning languages
  • Mental well-being program (iFeel)
  • Commuting allowance
  • Company events
  • FitPass membership
  • Discounts for employees
  • Personal Gaming Account
  • Coffee, fruits, and snacks in the office
  • On-site canteen with subsidized prices for food and drinks
  • Seniority Awards
  • Referral program - you can recommend the best talents to the Company and receive a reward

##### Please submit your CV in English to ensure smooth processing and review.

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About The Company

Wargaming is a place where ideas, no matter how crazy, can be realized. Not every gaming company can offer such creative freedom. Discover the latest news. Become a trusted and recognized member of a constantly evolving team, where your creativity can flourish and there is always room to grow.

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