About Us
At Every Word Code, we are committed to creating seamless experiences for our customers by combining innovation, efficiency, and reliability. As a forward-thinking company dedicated to growth and excellence, we value professionals who are customer-focused, detail-oriented, and motivated to contribute to our continued success.
Job Description
We are currently seeking a professional and detail-oriented Customer Account Representative to join our team in Dallas, TX. This role is essential in maintaining high levels of client satisfaction by managing customer accounts, addressing inquiries, and ensuring seamless communication between clients and internal teams.
Responsibilities
Manage and maintain assigned customer accounts with professionalism and attention to detail
Respond promptly to client inquiries and resolve any issues efficiently
Coordinate with internal departments to ensure customer needs are met
Monitor account activity, update records, and report on account performance
Assist in preparing service agreements, proposals, and client documentation
Ensure customer satisfaction through proactive support and regular follow-ups
Qualifications
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
Minimum of 1–2 years of experience in customer service, account management, or related field
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office Suite and CRM tools
Ability to multitask and work independently in a fast-paced environment
Benefits
Competitive salary: $50,000 – $55,000 per year
Opportunities for professional growth and advancement
Ongoing skills training and development programs
Supportive and collaborative work environment
Paid time off and company holidays
Comprehensive health and dental coverage