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Driver Income Strategy Manager

Jakarta, Indonesia (On-site)

Driver Income Strategy Manager

2 Months ago • All levels • Business Development • Undisclosed

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Job Description

As a Driver Strategy Manager, you'll be at the forefront of shaping our business trajectory by solving complex problems, making decisive moves, and executing strategic steps that will improve our driver-partners (Gojek Driver) overall satisfactions that will increase their stickiness in our platform. You'll balance zooming in on detailed plans with zooming out to ensure alignment with company goals and regional execution. Managing stakeholders, including product and engineering teams, will be crucial to driving scalable solutions through tech improvements. Data will be your ultimate tool for guiding decisions and crafting effective strategies.

What You Will Do

Engage in solving complex business problems and making strategic decisions
Own the business plans and executions. Make sure it is aligned with company direction and regional implementation.
Manage relationships with product and engineering stakeholders to address issues through tech improvements.
Use data-driven insights to guide decision-making and strategic planning.
Monitor and adjust strategies based on performance metrics and feedback.
Continuously assess and refine strategies to adapt to evolving business needs.

What You WIll Need

Strong problem-solving and strategic decision-making skills
Proven ability to develop and execute business plans.
Experience managing relationships with product and engineering teams.
Proficiency in using data to inform decisions and strategy. Capability to do simple data crunching is a plus
Excellent skills in monitoring and adjusting strategies based on performance metrics.
Ability to adapt and refine strategies in response to changing business needs.
Strong communication and collaboration skills.
Experience with stakeholder management and tech-driven solutions.

About the Team

At our core, we recognize our driver-partners as the lifeblood of the Gojek ecosystem, serving as the essential supplies for every demand our platform fulfills. Their satisfaction is not just a metric; it's the cornerstone of our business sustainability and growth.

Our team is dedicated to ensuring their happiness and loyalty, understanding that maintaining their satisfaction is paramount to increasing their stickiness within the platform. We strive to innovate and implement strategies that not only meet but exceed their expectations, fostering a mutually beneficial relationship that drives the success of both our drivers and our business as a whole.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo Group

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GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.

GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.