Game Customer Service

This is a full-time Game Customer Service position located in Chengmai. Responsibilities include responding to player inquiries and complaints through various channels (customer service backend, WeChat, phone), prioritizing efficient problem-solving, ensuring accurate and timely responses, and focusing on enhancing player satisfaction. The ideal candidate will have experience with online games, especially card games like Sichuan Mahjong and Dou Dizhu, excellent communication and problem-solving skills, a strong service-oriented attitude, and empathy for user needs. Shift work is required, with three shifts daily (morning, afternoon, evening), including meal allowances for morning and evening shifts.