[IP사업] 그룹IP MD샵 운영 담당

6 Months ago • 3 Years + • Operations

Job Summary

Job Description

Smilegate Holdings seeks an experienced IP MD Shop Operation Manager to oversee the operation of Smilegate Shop, an online store selling game IP merchandise. Responsibilities include managing sales, shipping, customer service, member programs (promotions and events), profit/inventory/settlement management, and MD planning/manufacturing. The ideal candidate possesses at least 3 years of experience in IP-based shop or MD operations, demonstrating expertise in MD product planning, operation, sales, and financial management. Excellent communication and documentation skills (Word, PPT, Excel) are essential. Fluency in English or Chinese is preferred, along with experience in fan/customer care programs and a strong understanding of the gaming industry.
Must have:
  • 3+ years IP-based shop/MD operation experience
  • MD product planning, operation, and sales skills
  • Financial management (profit, inventory, settlement)
  • Excellent communication and documentation skills
Good to have:
  • English or Chinese language proficiency
  • Experience in fan/customer care programs
  • Strong understanding of the gaming industry

Job Details

스마일게이트 그룹의 지주회사로 그룹의 역량을 높이고 사업 전략방향을 이끌어가고 있습니다.
담당업무
https://smilegateshop.com/ - 스마일게이트샵을 통한 게임 IP MD 판매 및 샵 운영 : 판매, 배송 관리, 고객 CS 등 - 스마일게이트샵 회원 관리 프로그램 운영 : 판매 프로모션, 회원 참여 이벤트 등 - 스마일게이트샵 손익/재고/정산 관리 - 판매용 MD 기획 및 제조 관리
자격요건
- IP 기반 샵 운영 / IP MD 운영 경험 최소 3년 이상
필요역량
- IP 기반 MD 유통 채널 운영 경험 - MD 제품 기획/운영/판매 능력 - 매출/손익/재고/정산 등 관리 능력 - 원활한 대내외적 커뮤니케이션 능력 - 문서 작성 능력 (워드, PPT, Excel 등)
우대사항
- 외국어 능력 (영어 또는 중국어 등) - 온라인 샵을 통한 팬덤 또는 고객 케어 프로그램 운영 경험 보유 - 게임에 대한 높은 이해도
제출서류
경력기술서 제출이 필요합니다. 기타파일 추가 가능. 지원서 작성화면에서 확인 가능합니다. 포트폴리오 제출이 필요합니다.

기타 안내사항

- 스마일게이트는 그룹 내 다양성과 포용성 증진을 위해 장애인과 국가유공자 등 취업보호대상자를 관련 법령에 의거하여 우대합니다.

- 본 채용은 수시진행으로, 입사확정자 발생 시 조기에 마감될 수 있음을 참고 부탁드립니다.

- 입사지원서에 기재된 학력 및 경력 등 기재사항이 허위로 판명되는 경우 합격이 취소될 수 있습니다.

- 전형일정 및 결과에 대해서는 가입된 이메일 또는 Smilegate Careers 지원현황을 통해 안내드립니다.

- 정규직 입사 시 3개월의 수습기간이 적용되며 수습기간 동안 인사제도, 급여, 복리후생 등은 모두 동일하게 적용됩니다.

- 기타 채용관련 문의사항은 1:1 문의하기를 통해 접수해주시면 빠르게 답변 드리도록 하겠습니다.

채용절차
  • 서류전형
  • 1차 면접전형
  • 2차 면접전형
  • 입사협의
  • 최종결과

※ 면접전형 대상자에 한하여 Smilegate Culture Fit Test가 진행됩니다. (온라인, 약 30분 소요)

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