Junior VIP Account Manager - YAHTZEE! With Buddies

Scopely is looking for a  VIP Account Manager to join our YAHTZEE! With Buddies team in Israel on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

YAHTZEE is one of our casual free-to-play mobile games and is a classic board game with a new look. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.

What You Will Do

This position is responsible for the daily management of a portfolio of high-value players — the game's most strategically important users. The ideal candidate will demonstrate strong interpersonal skills, a high level of accountability, and the ability to build and maintain long-term player relationships. 

You will be expected to monitor account activity, identify behavioral trends, and act swiftly and effectively to deliver a personalized and seamless player experience. This role requires maturity, discretion, and a deep understanding of player-centric service within a dynamic, fast-paced environment.

• Manage the daily operations of a portfolio of VIP players, ensuring consistent and high-quality engagement.
• Build and maintain strong, trust-based relationships through direct communication across various platforms.
• Monitor individual account activity and identify behavioral trends, shifts, or risks.
• Respond quickly and thoughtfully to changes in player behavior or satisfaction.
• Track engagement and campaign performance using Excel, Google Sheets, and internal tools.
• Work closely with internal teams — including Art, Economy, Business Analytics (BA), and Monetization — to create a tailored and data-driven experience for each player.
• Act as the voice of the player internally, sharing insights and feedback to inform team strategies and improve overall retention.

What We’re Looking For 

• Minimum 2 years of experience in client-facing roles (Account Management, Customer Success, or equivalent).
• Proven ability to manage multiple tasks simultaneously in a high-paced environment.
• Exceptional interpersonal and communication skills — both written and verbal.
• Fluency in English is required.
• Proficiency in Excel or Google Sheets, with the ability to interpret data and extract actionable insights.
• Strong sense of ownership, accountability, and emotional maturity.
• Self-starter with excellent time management and organizational skills.
• Comfortable working with sensitive accounts and taking initiative under pressure.

Bonus Points 

• Background in mobile gaming or strong interest in the gaming industry.
• Creative thinking with a player-first mindset.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment. 

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
 
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
 
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com