Product Implementation Manager

1 Month ago • 5-15 Years

Job Summary

Job Description

The Product Implementation Manager will lead the implementation of AI-enabled SRM platform solutions for enterprise clients, ensuring a smooth onboarding process. This role involves managing client implementations from kickoff to go-live, translating client needs into effective platform configurations, and facilitating process design and integrations. Key responsibilities include project ownership, client discovery and design, AI enablement, tailored configuration, stakeholder alignment, supplier enablement, cross-functional liaison, process optimization, go-live success, and continuous improvement. The ideal candidate will have experience in Supplier Relationship Management, Procurement Tech, P2P, ESG, Third Party Risk or ERP-related product implementation or consulting.
Must have:
  • Lead end-to-end implementation of SRM solutions.
  • Conduct client discovery sessions to understand workflows.
  • Configure and guide clients on embedded AI capabilities.
  • Translate requirements into solution designs.
  • Collaborate with stakeholders for rollout.
  • Support clients in onboarding and data migration.
  • Coordinate with Product, Engineering, and Operations.
  • Capture feedback to improve delivery.
  • Lead user acceptance testing and go-live planning.
  • Provide feedback on platform performance.
Good to have:
  • Experience with Azure DevOps, ServiceNow, or Salesforce.
  • Background in change management or business process consulting.
  • Experience in change management, procurement transformation, or supplier enablement.
  • Familiarity with data migration, enterprise software, or onboarding strategies.
  • Familiarity with integrations (e.g., ERP, contract management).
Perks:
  • Work with market leader in Sourcing & Supplier Management.
  • Help transform how enterprises manage supplier relationships.
  • Work with procurement innovators across industries.
  • Be part of a collaborative, mission-driven team.

Job Details

Description

We are looking for a strategic and execution-focused Product Implementation Manager with deep experience in Supplier Relationship Management (SRM) or related procurement, supply chain, ESG or TPRM areas. You will lead the implementation of our AI enabled SRM platform solutions for enterprise clients, ensuring a smooth onboarding process that maximizes supplier performance, compliance, and collaboration.
In this role, you will manage client implementations, product enablement from kickoff to go-live, aligning stakeholders across procurement, IT, Legal, TPRM,and supplier networks. Your deep understanding of supplier lifecycle management and business processes will be key to translating client needs into effective platform configurations, process design and integrations.
Key Responsibilities
  • Project Ownership: Lead end-to-end implementation of SRM solutions, managing timelines, deliverables, risk mitigation, and stakeholder engagement.
  • Client Discovery & Design: Conduct deep-dive discovery sessions to understand client procurement, TPRM, Contract management workflows, supplier segmentation strategies, risk controls, and compliance requirements. Drive best practices and ISG blueprint into clients for easy adoption and scale.
  • AI Enablement: Configure and guide clients on using embedded AI capabilities such as supplier risk prediction, performance analytics, Clause recommendation and smart onboarding tools.
  • Tailored Configuration: Translate procurement and supplier governance requirements into actionable solution designs, workflows, and platform configurations.
  • Stakeholder Alignment: Collaborate with procurement leaders, supplier onboarding teams, IT, Legal, Risk and third-party vendors to ensure smooth solution rollout.
  • Supplier Enablement: Support clients in supplier onboarding, data migration, training, and adoption strategies.
  • Cross-functional Liaison: Coordinate with Product, Engineering, and Operations to deliver high-quality implementations that align with roadmap capabilities.
  • Process Optimization: Capture feedback to identify improvements in delivery frameworks, onboarding practices, and product features specific to supplier management.
  • Go-live Success: Lead user acceptance testing, go-live planning, and post-launch support, ensuring value realization and smooth handover to the success/support teams.
  • Continuous Improvement: Provide feedback to Product and Engineering on platform performance and feature gaps informed by real-world implementation use cases.
Qualifications
  • Bachelor’s degree in finance, business, Information Systems, or a related field.
  • 12-15 years of overall experience with 5+ years of experience in Supplier Relationship Management, Procurement Tech, P2P, ESG, Third Party Risk or ERP-related product implementation or consulting.
  • Familiarity with supplier onboarding, risk management, performance monitoring, and contract lifecycle processes.
  • Proven ability to manage complex client relationships and multi-phase implementation projects.
  • Experience with procurement platforms (e.g., SAP Ariba, Coupa, Ivalua, Jaggaer, Oracle Procurement Cloud) is a strong plus.
  • Strong communication and stakeholder management skills, with the ability to bridge technical and business audiences.
  • Strong knowledge of ITSM, SDLC and DevOps would be of value
  • PMP, PRINCE2, or similar project management certifications are a plus
Nice to Have
    • Experience working with tools like Azure DevOps, ServiceNow,  Salesforce, or similar platforms.
    • Background in change management or business process consulting.
    • Experience in change management, procurement transformation, or supplier enablement initiatives.
    • Familiarity with data migration, enterprise software, or onboarding strategies at scale.
    • Familiarity with integrations (e.g., ERP, contract management, supplier portals).
    Why Join Us
    • Work with market leader in Sourcing & Supplier Management
    • Help transform how enterprises manage supplier relationships and supply chain risk in a dynamic, tech-driven world.
    • Work with procurement innovators and digital transformation leaders across industries.
    • Be part of a collaborative, mission-driven team focused on sustainable supplier ecosystems and measurable client success.
     
     
     
  • Similar Jobs

    Banyan Software - Technical Lead (C# | .Net)

    Banyan Software

    Chennai, Tamil Nadu, India (On-Site)
    1 Month ago
    Ion - Site Reliability Engineer

    Ion

    Milan, Lombardy, Italy (Hybrid)
    7 Months ago
    Cubic corporation - Senior Manager System Integrations & Lab

    Cubic corporation

    Hyderabad, Telangana, India (On-Site)
    1 Week ago
    EisnerAmper - Quality Assurance Lead

    EisnerAmper

    Mumbai, Maharashtra, India (On-Site)
    6 Months ago
    AlphaSense - Technical Support Engineer

    AlphaSense

    Canada (On-Site)
    1 Week ago

    Get notifed when new similar jobs are uploaded

    Similar Skill Jobs

    InfoStretch Corporation - VMware Network Engineer

    InfoStretch Corporation

    Baltimore, Maryland, United States (On-Site)
    3 Weeks ago
    Aspire - Senior Security Engineer

    Aspire

    Bengaluru, Karnataka, India (Hybrid)
    2 Weeks ago
    London stock Exchange - Principal Data Engineer

    London stock Exchange

    London, England, United Kingdom (On-Site)
    2 Weeks ago
    SparkCognition - Software Engineer (Backend)

    SparkCognition

    Bengaluru, Karnataka, India (On-Site)
    8 Months ago
    Roblox - Data Engineering Manager

    Roblox

    Gurugram, Haryana, India (On-Site)
    1 Month ago
    CGS Carrers - Senior Frontend Engineer

    CGS Carrers

    Indonesia (Remote)
    4 Weeks ago
    Take-Two Interactive - Lead Infrastructure Engineer - Exchange and Active Directory

    Take-Two Interactive

    London, England, United Kingdom (Hybrid)
    1 Week ago
    Britive - Technical Program Manager

    Britive

    Bengaluru, Karnataka, India (Remote)
    6 Months ago
    Trend Micro - Senior Frontend Engineer

    Trend Micro

    Manila, Metro Manila, Philippines (On-Site)
    16 Years ago
    CRB workforce  - IT Project Coordinator

    CRB workforce

    Portland, Oregon, United States (On-Site)
    2 Weeks ago

    Get notifed when new similar jobs are uploaded

    Jobs in Bengaluru, Karnataka, India

    Juego Studios - 3D Artist I

    Juego Studios

    Bengaluru, Karnataka, India (On-Site)
    6 Months ago
    Coinbase - TMS Analyst

    Coinbase

    Hyderabad, Telangana, India (Remote)
    8 Months ago
    Capgemini - Software Engineer - B

    Capgemini

    Bengaluru, Karnataka, India (On-Site)
    1 Week ago
    Nagarro - Senior Engineer

    Nagarro

    India (Remote)
    7 Months ago
    Glean - SEO Manager

    Glean

    Bengaluru, Karnataka, India (On-Site)
    2 Weeks ago
    Qualcomm - Interim Intern_OneIT

    Qualcomm

    Hyderabad, Telangana, India (On-Site)
    8 Months ago
    Boomi  - Software Senior Engineer - AI Connectors

    Boomi

    Bengaluru, Karnataka, India (Hybrid)
    1 Month ago
    Tech Vedika - Presales

    Tech Vedika

    Hyderabad, Telangana, India (On-Site)
    1 Month ago
    Axi - Senior MuleSoft Developer

    Axi

    Bengaluru, Karnataka, India (Remote)
    1 Week ago
    London stock Exchange - Business Analyst – Data Product (Cloud)

    London stock Exchange

    Bengaluru, Karnataka, India (On-Site)
    1 Week ago

    Get notifed when new similar jobs are uploaded

    Similar Category Jobs

    Looks like we're out of matches

    Set up an alert and we'll send you similar jobs the moment they appear!

    About The Company

    Bengaluru, Karnataka, India (On-Site)

    Seoul, South Korea (Remote)

    Ashburn, Virginia, United States (On-Site)

    Guildford, England, United Kingdom (On-Site)

    United States (Remote)

    Columbus, Ohio, United States (On-Site)

    United States (Remote)

    Toronto, Ontario, Canada (Remote)

    View All Jobs

    Get notified when new jobs are added by ISG

    Level Up Your Career in Game Development!

    Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

    Job Common Plug