Sales Development Representative with Portuguese (entry level)

1 Day ago • All levels

Job Summary

Job Description

The Sales Development Representative (SDR) will identify, qualify, and generate new account opportunities for sales teams. They will use various communication methods, including phone calls, emails, and social media, to engage with potential clients. Responsibilities include qualifying marketing leads, reaching out to decision-makers, nurturing prospects, managing account information in Salesforce, and meeting monthly KPIs. This role requires a high volume of outbound calls and a good understanding of Veeam products. The SDR will be responsible for generating demand, qualifying leads, and setting up meetings for the sales team. They should be able to manage their time effectively and adapt to changes in roles. The role involves generating new demand for the channel and sales team, qualifying marketing-generated demand, and nurturing prospects. The SDR must be fluent in both English and Portuguese.
Must have:
  • Fluent in English and Portuguese.
  • Bachelor’s degree or equivalent experience.
  • Knowledge of sales experience.
  • Outbound calling experience is a plus.
Good to have:
  • Previous high-tech sales experience.
  • Technical understanding of storage backup and cloud backup.
  • Knowledge of social media selling practices.
Perks:
  • Private medical insurance.
  • Meal tickets.
  • Private pension plan.
  • Life insurance.
  • Vision reimbursement.
  • Annual leave and additional vacation days.
  • Cafeteria Benefit Plan.
  • Veeam Care Days.
  • Professional training and education.

Job Details

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.


 

The Sales Development Representative (SDR) is responsible for identifying, validating, creating, and qualifying new account opportunities in assigned accounts, territories, or buying centers for the channel, inside and field sellers to pursue. SDRs use a spectrum of tactics, including phone outreach with voicemail, email, social media, and chat, to connect with prospects and foster meaningful interactions. SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity.

KEY RESPONSIBILITIES

Work under manager supervision to:

  • Generate new demand for the channel and sales team.
  • Qualify marketing-generated demand before passing to sales reps or account executives.
  • Identify and reach out to additional decision-makers and share findings with sales.
  • Nurture prospects using various touch tactics to gauge interest.
  • Comply with demand management service-level agreements.
  • Track and manage account info and activities in Salesforce.
  • Engage in productive conversations with target buyer personas.
  • Make a high volume of outbound calls.
  • Maximize Veeam product coverage within a defined region.
  • Coordinate sales activities within the Veeam team.
  • Develop and maintain knowledge of Veeam products and their benefits.
  • Meet monthly KPIs (e.g., leads converted, leads generated, meetings set).
  • Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.

SUCCESS METRICS

  • Activity levels (e.g., talk time, dial and connect volumes, emails sent, social engagement, chat)
  • Percentage of opportunities with validated buying group members attached and converted to forecastable sales pipeline.
  • Number of qualified appointments set.
  • Pipeline generation as in # of opportunities and/or value {{promptInput}}nbsp;of opportunities
  • Customer outreach - # of meetings set up for sellers.
  • Process adherence metrics (e.g., SLAs, cadence execution)
  • Pipeline Quality - % of pipeline that close/wins
  • New logos

EXPERIENCE

  • Professional level of English and Portuguese required
  • Bachelor’s Degree (a combination of education and experience will be considered)
  • Previous sales experience, ideally of high-tech products/services, is a plus
  • Outbound calling and/or Revenue Development Representative experience is a plus
  • Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to adapt to changes in roles and responsibilities.

KNOWLEDGE

  • Social medias and social selling best practices
  • Collaboration across internal teams to ensure actionable results.
  • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter.
  • Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers)
  • Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
  • Exceptional verbal and written communication skills
  • Fluent Portuguese and English, Spanish is a plus

We offer

  • Private medical insurance for you, one adult dependent, and your children
  • Meal tickets
  • Private pension plan
  • Life insurance
  • Vision reimbursement
  • Annual leave and additional vacation days based on tenure
  • Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
  • Veeam Care Days – additional 24 hours for your volunteering activities
  • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-JB1


Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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About The Company

Veeam’s got your workloads covered — cloud, on‑prem, remote sites, and everything else in between. Our Zero Trust principles are baked into every backup, ensuring your data is protected and ready for recovery. Wherever your data lives, Veeam works with that, too.


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