Salesforce Technical Architect
Job Summary
Job Description
The Salesforce Technical Architect will design and implement complex Salesforce solutions, providing technical leadership. Responsibilities include leading customers, coordinating multiple architects, aligning with project managers, and understanding Salesforce features. The role involves hands-on configuration, technical documentation, and supporting production issues. This position requires leading customers on technical challenges, coordinating architects, supporting project planning, hands-on application configuration, managing technical development, and creating technical documentation. They must also provide support for production issues, analyze root causes, and find resolutions. This role offers a chance to work on innovative software for leading companies.
Must have:
- In-depth knowledge of implementing Salesforce solutions
- Experience in assessing business objectives and formulating solutions
- Understand customer's processes and requirements
- 5+ years of deployment team experience using Agile development
- Hands-on experience with Salesforce products
- Excellent communication skills
- Ability to coach and influence partners
- Available to travel regionally and internationally
- Salesforce Certifications/Qualifications (relevant and current)
Good to have:
- Bachelor's degree in Computer Science or related field
- Salesforce certification(s), such as Certified Solution Architect
- Strong understanding of Salesforce platform architecture
- Experience working in an Agile development environment
- Strong problem-solving skills and attention to detail
Perks:
- Access to trainings and certifications
- Bonuses
- Aids
- Socializing activities
- Attractive compensation
4 skills required
Job Details
Why Ness
We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.
You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.
You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.
We have an open position for a Salesforce Technical Architect who will be responsible for designing and implementing complex Salesforce solutions, as well as providing technical leadership and guidance to other members of the team.
To be successful in the role you:
- Lead customers on their process, business and technical challenges ensuring balanced, scalable, and standard methodology solutions that meet and exceed customer needs while building sustainable relationships with them and team members
- Act as lead architect on engagements by coordinating and aligning work of multiple architects and consultants on the team
- Align with project and engagement managers, partners and other (internal) partners to support planning and implementation in close collaboration with the customer
- Understand and present high-level overviews of the Salesforce functionality and features
- Perform hands-on application configuration and customisation to meet customer needs
- Manage, lead and govern technical development on the platform and in project/programme delivery
- Develop and maintain technical documentation, including solution architecture, technical design, and test plans
- Provide support for production issues, including root cause analysis and resolution
Minimum requirements:
- In-depth knowledge of implementing Salesforce solutions
- Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support as well as with software implementation lifecycle with ability to support project planning
- Understand customer's processes and connect business requirements with the functional and technical capabilities of the application
- Have 5+ years of experience working on deployment teams, ideally using the Agile development technique
- You will have direct and hands-on experience in working with Salesforce products
- Excellent communication skills across a variety of audiences and situations
- Ability to coach and influence internal and customer partners and project members as well as to quickly learn & adapt to new situations
- Available to travel regionally and occasionally internationally depending on customer needs
- Salesforce Certifications/Qualifications (relevant and current)
Qualifications:
- Bachelor's degree in Computer Science or a related field
- At least 5 years of experience in Salesforce consulting, development and architecture
- Salesforce certification(s), such as Certified Solution Architect (B2B or B2C) or wide range of Salesforce cloud certifications
- Strong understanding of Salesforce platform architecture, preferably including custom development, integrations, and data migration
- Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
- Experience working in an Agile development environment
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
If you are passionate about Salesforce, have a proven track record of success, and want to be part of a dynamic team that is transforming the way our company does business, we want to hear from you!
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