Senior Compliance Officer, Operations

Company:

MMC Corporate

Description:

Marsh McLennan Agency (MMA) is seeking a Senior Compliance Officer, Operations to build out and enhance the infrastructure of a best-in-class compliance program and to provide trusted advice to business colleagues. Please note that there's a 3-day per week in-office requirement for this role.

What you can expect:

Reporting to MMA’s Chief Compliance Officer, you will be responsible for designing and executing on the operational elements of MMA’s compliance program.  You will build relationships and work closely with Operations teams across MMA’s regions and businesses and will provide pragmatic and timely advice to MMA’s business colleagues.

The Legal, Compliance and Public Affairs (LCPA) department promotes a culture in which ethical, lawful, and risk mindful behavior is encouraged and reinforced. LCPA develops and implements policies and procedures, systems and controls, training and communications, monitoring activities, and management reporting to prevent, detect and respond to violations of law and company policies.

We will count on you to:

• Lead in building out and enhancing policies, systems and processes to support MMA’s compliance program and strategic priorities. 
• Ensure MMA’s compliance policies are fit for purpose and accessible to all colleagues.
• Enhance communication channels for MMA colleagues to contact Compliance with inquiries.
• In partnership with other members of the Compliance team, develop and ensure adherence to schedules for monitoring, training and regulatory filings.
• Create data-driven dashboards of compliance actions and decisions.
• Collaborate effectively with Operations teams to implement process changes and promote compliance with applicable law.
• Work with other functions – including Finance, Controllership, Internal Audit, Tech, Marketing/Communications and HR – to maximize the effectiveness of the compliance program.
• Manage inquiries received by compliance inboxes and hotlines, and respond to requests or triage as appropriate
• Provide leadership and strategic direction to colleagues performing operational compliance responsibilities.

What you need to have:  

• A bachelor’s degree
• A minimum of 10 years of relevant industry experience.
• Open to considering individuals with legal, compliance or operational experience.
• Operational excellence: an ability to keep up with the pace of a fast-moving and rapidly growing business, attention to detail, superb organizational skills, and technological savviness.
• Are comfortable working in the areas of MMA’s offerings – primarily commercial insurance, employee health and benefits, private lines and retirement services. 
• Can address issues involving licensing, surplus lines, professional standards, transparency and disclosure, privacy and data protection, and M&A due diligence and integration, while maintaining a perspective that is both independent of and sensitive to commercial objectives.
• Have a strong knowledge of laws applicable to MMA in areas such as rebating, referral fees, and surplus lines; trade sanctions; cybersecurity, data protection and privacy; conflicts of interest and services provided to insurers; and third-party risk.

What makes you stand out:

• Personal integrity and sound judgement.
• The ability to collaborate effectively and the courage to uphold ethical standards, even under pressure.
• Demonstrable experience leading compliance operations or governance within an organization of a similar size and/or regulatory profile.
• Proficiency in analyzing and utilizing data sets to create dynamic dashboard reports.
• Strong project management skills.
• A track record of working with and advising senior business partners on compliance matters.
• Demonstrated ability to understand and analyze strategic, commercial and operational issues facing a complex, regulated business, and to work with key stakeholders to arrive at practical solutions within applicable legal and ethical bounds.
• Exceptional business judgment and strategic thinking capabilities; crisp decision-making skills.
• Strong emotional intelligence, evidenced by the capacity to listen and develop relationships of trust.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.