Senior Machine Learning Engineer (Generative AI)
Job Summary
Job Description
Insider, a B2B SaaS company and a leader in Customer Experience and Marketing, is seeking a Senior Machine Learning Engineer with expertise in Generative AI. The role involves designing, prototyping, implementing, and maintaining scalable ML systems and applications using Foundation Models. Responsibilities include collaborating with teams to extract and load data, implementing APIs, monitoring ML system performance, and providing technical leadership for infrastructure changes. Experience with NLP, LLMs, and Foundation Models is a plus. The company has achieved unicorn status and is backed by top investors. They handle a significant volume of requests and possess extensive historical data for AI and predictive modeling. The role offers opportunities to work with global brands and cutting-edge AI/ML technologies.
Must have:
- 5+ years of software development experience
- Proficiency in Python, Scala/Java
- Strong SQL knowledge
- Familiarity with ML lifecycle
- Experience with ML frameworks (Spark MLlib, Scikit-learn, TensorFlow, PyTorch, LangChain)
- Knowledge of software development best practices (Agile, Coding Standards, Code Reviews, etc.)
- Experience with AWS or other cloud services
- Experience with workflow management platforms (Airflow, Luigi)
- Advanced English skills
Good to have:
- NLP experience
- Experience with LLMs
- Experience with Foundation Models
- Experience with Agents
Perks:
- Tech Talks with industry leaders
- Dev Talks with internal developers
- Hackathons and coding competitions
- Free access to learning platforms (Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, Spotify)
- Inclusive Private Health Insurance
- Smart Work Model for food and bill expenses
- Team Activities
- No Dress Code
- Remote Work within Turkey
14 skills required
Job Details
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
And now? Now we are looking for a Machine Learning Engineer who wants to take their career one step further. If you think you are one of those people, here you will have the chance to work with the world's leading brands with Artificial Intelligence & Machine Learning technologies. Right now, while you are reading this, we are sending an average of 2.2 billion requests and almost 2 billion instant notifications to more than 450 servers a day. On the Artificial Intelligence and Predictive side, we have more than 100 TB of historical data. We do not wait for jobs or opportunities to come to our feet, we create them. We have now reached 25% of global users. If all these interests you, read on for more!
Our Engineers and Software Developers always think with an innovative perspective, taking advantage of the inexhaustible power of the digital world. They create impressive and intelligent products like a true artist. Our Product and Development teams are located in our Istanbul office, so we produce and develop the technology we export to the world in our own country. As Insider, we believe in cooperation and adapting the innovations brought by technology by acting fast. We work closely with other Departments with agile teams, and we are not afraid of getting our hands dirty. As we said; we do not wait for jobs or opportunities to come to our feet, we create them ourselves. You can check our Tech Stacks here!: https://www.stackshare.io/companies/useinsider
- designs, prototypes, implements and maintains scalable ML systems and applications with Foundation Models,
- collaborates with other teams to extract, transform and load data from other data sources implementing APIs,
- monitors performance and SLAs of the ML systems,
- provides leadership in a technical sense and implements the necessary infrastructure or changes,
- having NLP experience is a plus,
- having experience with LLMs, Foundation Models, Agents is a big plus.
- graduated from Computer Engineering or a similar department,
- have at least 5 years of experience in software development,
- know Python, Scala / Java,
- have strong knowledge of SQL about data manipulation and transformation,
- are familiar with the machine learning life cycle,
- are familiar with mainstream machine learning frameworks such as Spark MLlib, Scikit-learn, TensorFlow, PyTorch, LangChain
- have a good knowledge of software development lifecycle best practices, (Agile Methodologies, Coding Standards, Code Reviews, Resource Management, Development Processes, Deployment, Testing and Operations)
- have experience with AWS or other cloud services,
- have experience with workflow management platforms like Airflow, Luigi, etc.
- have advanced English skills
- “Tech Talks” with famous and groundbreaking people from the software world, “Dev Talks” where our Software Developers talk about their career steps, and many events where groundbreaking ideas are discussed,
- Hackathons we organize inside that push the boundaries, programming challenges, and coding competitions,
- free access to exclusive services such as Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify,
- Inclusive Private Health Insurance,
- Smart Work Model side benefits to support food and bill expenses,
- The infamous Team Activities that are bursting with fun,
- No Dress code! This is a fast and innovative startup, you can wear whatever you want.
- Remote Work! Work anywhere you'd like in Turkey.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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