Senior Project Manager
Job Summary
Job Description
Bounteous x Accolite is seeking a Senior Project Manager to lead a complex Salesforce project, focusing on Service Cloud and Sales Cloud implementations. This role requires a dynamic individual with experience in managing high-stakes deliverables, overseeing intricate integrations, and driving cross-functional collaboration. The project is at a pivotal stage, requiring the successful candidate to lead an established team through complex development and deployment efforts. Key responsibilities include project leadership, integration oversight, stakeholder management, risk management, team collaboration, reporting & documentation, and process improvement. The ideal candidate will have 8+ years of project management experience in technology projects, with at least 5 years managing Salesforce projects, specifically in Service Cloud and Sales Cloud. They will also possess strong technical proficiency, leadership skills, and excellent communication and problem-solving abilities.
Must have:
- 8+ years of project management experience in technology projects
- 5+ years managing Salesforce projects (Service Cloud and Sales Cloud)
- Strong understanding of Salesforce Service Cloud, Sales Cloud, and CRM integrations
- Proven experience leading cross-functional teams
- Proficiency in project management methodologies (Agile, Waterfall, or Hybrid)
- Excellent communication and problem-solving skills
Good to have:
- PMP, Scrum Master, or Salesforce Project Management certifications
- Hands-on experience or certifications in Salesforce Service Cloud and Sales Cloud
9 skills required
Job Details
Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.
Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.
We are seeking a highly skilled and experienced Senior Project Manager to lead a challenging and complex phase of our Salesforce project, with a focus on Service Cloud and Sales Cloud implementations. This role requires a dynamic individual who can navigate high-stakes deliverables, oversee intricate integrations, and drive cross-functional collaboration to deliver on critical objectives. This individual will join the project at a pivotal stage, leading an established team through some of the most complex development and deployment efforts.
$70 - $75 an hour
Key Responsibilities:
• Project Leadership: Lead a high-impact Salesforce implementation, focusing on Service Cloud and Sales Cloud, and navigate through complex delivery phases to ensure project milestones are met with quality and precision.
• Integration Oversight: Oversee extensive integration efforts, coordinating across multiple systems and teams, and ensuring seamless functionality between Salesforce and other enterprise applications.
• Stakeholder Management: Build strong relationships with internal and external stakeholders, maintaining clear communication and managing expectations on project progress, timelines, and any potential risks.
• Risk Management: Identify, assess, and manage risks proactively, implementing mitigation strategies and providing timely updates to stakeholders on potential impacts to delivery.
• Team Collaboration: Work closely with cross-functional teams, including Salesforce developers, integration specialists, and QA, to ensure alignment and maintain momentum on complex deliverables.
• Reporting & Documentation: Maintain comprehensive project documentation and provide regular reports to senior leadership on project health, including milestones, risks, budget, and resource needs.
• Process Improvement: Identify opportunities for process improvements within the project lifecycle, fostering best practices and continuous improvement in project delivery.
Required Qualifications:
• Experience: 8+ years of project management experience in technology projects, with at least 5 years in managing Salesforce projects, specifically in Service Cloud and Sales Cloud.
• Technical Proficiency: Strong understanding of Salesforce Service Cloud, Sales Cloud, and CRM integrations; experience managing projects with complex integration needs is essential.
• Leadership: Proven experience leading cross-functional teams through challenging and high-impact projects; ability to navigate ambiguity and drive team performance.
• Project Management Skills: Proficiency in project management methodologies (Agile, Waterfall, or Hybrid), with strong organizational and multitasking abilities.
• Communication: Excellent verbal and written communication skills, with a track record of effective stakeholder engagement and issue resolution.
• Problem Solving: demonstrated ability to solve complex problems and make strategic decisions quickly, particularly in high-pressure environments.
Preferred Qualifications:
• Certifications: PMP, Scrum Master, or Salesforce Project Management certifications are highly desirable.
• Salesforce Knowledge: Hands-on experience or certifications in Salesforce Service Cloud and Sales Cloud is an advantage.
We invite you to stay connected with us by subscribing to our monthly job openings alert here.
Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.
Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.
#BI-Remote
#LI-Remote
We invite you to stay connected with us by subscribing to our monthly job openings alert here.
Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.
Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.
#BI-Remote
#LI-Remote
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About The Company
We co‑innovate with the world's most ambitious brands to create transformative digital experiences.
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