Senior Technical Program Manager

1 Month ago • All levels • Program Management • $139,100 PA - $198,700 PA

Job Summary

Job Description

Veeam, a global leader in data resilience, is seeking a Senior Technical Program Manager to lead a strategic digital transformation program. This program involves migrating lead-to-cash business processes to the latest Salesforce instance, including the design and implementation of adjacent systems, integrations, and automations. The role requires managing the program from objective definition to successful outcome measurement, including solidifying scope, identifying workstreams, securing resources, facilitating communication, and ensuring proper rollout and documentation. Veeam protects over 550,000 customers worldwide and is committed to enabling businesses to control their data through backup, recovery, portability, security, and intelligence.
Must have:
  • Develop deep understanding of company's technology environment
  • Good understanding of system architecture and software design principles
  • Advanced knowledge of product development life cycle
  • Collaborate with IT engineers for code/design review
  • Experience with software deployment and integration
  • Familiarity with testing methodologies
  • Ability to read and analyze relational data
  • Interpret technical business requirements
  • Understand business processes (sales, marketing, finance)
  • Proactively identify and mitigate project risks
Good to have:
  • Experience with CRM (SFDC), Marketing Automation (Marketo), Q2C platforms
  • Experience with Tableau or BI Tools
  • Proficient with JIRA, Monday.com, MS Office, MS Teams, SharePoint, Confluence
  • Experience with vendor relationship management
  • Bachelor's Degree in a technical field
  • Experience in IT/business applications program management
  • Project Management, PMP certified
  • Agile Methodologies (Scrum, Kanban)
  • Effective interpersonal and communication skills
  • Ability to work with culturally diverse teams
Perks:
  • Unlimited PTO
  • Medical, dental, and vision benefits start on day one
  • Flexible spending accounts
  • Life insurance and short-term/long-term disability coverage
  • Family planning support, 100% paid maternity and parental leave
  • 401k match
  • Veeam Care Days – additional 24 hours for volunteering
  • Professional training and education, online learning platforms, mentoring

Job Details

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

Veeam Software is the leader in data backup, recovery, and ransomware protection with over 400,000 customers worldwide. Corporate Technology Programs & Portfolio Management Office is responsible for managing the programs and projects that enable leveraging best technology and solutions available on the market for all Veeam business departments. The goal is to ensure that businesses perform at the top of their efficiency to fuel ​Veeam growth.  

This role, CT Senior Technical Program Manager, will manage the strategic cross-functional digital transformation program to migrate a full set of lead-to-cash business processes into the latest Salesforce instance, including design and implementation of adjacent systems, multiple integrations and automations.

Your tasks will include:

  • Work with business leadership to define and communicate the program objectives
  • Solidify the scope of each associated project and identify all workstreams impacted
  • Identify stakeholders and secure resources necessary to deliver the program’s objectives
  • Facilitate the stakeholder communication
  • Clearly define and build both the program/project schedule and work breakdown structure
  • Create the appropriate reports to effectively evaluate the ongoing status/health of the program and associated projects
  • Communicates decisions, priorities, and relevant program information to various levels of stakeholders
  • Coordinate functional technical teams in their efforts to meet program objectives, resolve the blockers, and keep focus on value delivery
  • Ensure proper rollout of the tools and processes to the business users adhering to the best practices of change management
  • Ensure the appropriate documentation is created and maintained
  • Ultimately ensure the successful completion of the program outcomes and measure results of the predefined goals and KPIs

What we expect from you:

  • Ability to develop deep understanding of company’s technology environment and its systems
  • Good understanding of system architecture, software design principles, and how various components of a system interact
  • Advanced knowledge of the full life cycle of product development
  • The ability to collaborate with IT engineers and assist with the review and testing of programming code/design
  • Experience with software deployment and integration
  • Familiarity with testing methodologies and tools to ensure the quality of deliverables.
  • The ability to read and analyze relational data
  • Read, write, and interpret technical business requirements to create process flow diagrams
  • Understanding of business processes within different business units, sales, marketing, quote-to-cash lifecycle, finance, etc.
  • Proactive identifying potential project risks and developing strategies to mitigate them

Tech stack we use:

  • Experience with CRM (SFDC), Marketing Automation (Marketo), Q2C platforms
  • Experience with Tableau or BI Tools, ability to query and analyze data
  • Proficient with JIRA, Monday.com, and other project management tools
  • Proficient with MS Office, MS Teams, SharePoint, and Confluence
  • Experience with vendor relationship and management

Will be an advantage:

  • Bachelor’s Degree required, preference for technical fields
  • Preference for candidates who have relevant experience in IT and business applications program management at a technology company
  • Project Management, PMP certified
  • Agile Methodologies (Scrum, Kanban)
  • Effective interpersonal and communication skills (written and verbal)
  • Ability to work well with culturally diverse team

We offer:

  • Unlimited PTO 
  • Medical, dental, and vision benefits that start on day one 
  • Flexible spending accounts 
  • Life insurance and short-term and long-term disability coverage 
  • Family planning support benefits, along with 100% paid maternity and parental leave 
  • 401k match 
  • Veeam Care Days – additional 24 hours for your volunteering activities 
  • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

Please Note: If the applicant is permanently located outside of the United States Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in the United States. 

#LI-JC2

#LI-REMOTE

 

The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range

$139,100 - $198,700 USD


Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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About The Company

Veeam’s got your workloads covered — cloud, on‑prem, remote sites, and everything else in between. Our Zero Trust principles are baked into every backup, ensuring your data is protected and ready for recovery. Wherever your data lives, Veeam works with that, too.


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